[HCM] Công Ty MAP Active Tuyển Dụng IT Infrastructure & Operations Supervisor Full-time 2024

Monitor, and maintains the company’s IT Infrastructures. Install, and configure hardware, and software, and solves advanced technical problems, incidents, and service requests on time. Identify the root causes for issues, and incidents, and also deploy prevention or improvement methods.

Standardize, and optimize the installations, and configurations of computer hardware, software, systems, networks, printers, and scanners, to improve efficiency and performance.
Responsible for infrastructure operations & maintenance for offices, warehouses, and stores with level 1 and level 2 support.
Providing advanced technical support across the company (this may be in person or over the phone), writing guidelines, conduct orientation training sessions for new users when required.
Research, and testing for automation/improvement methods that can be applied to reduce the workload of the IT daily tasks/activities.
Responsible for IT infrastructure projects, new store openings, …, as well as working with external vendors, and follow up with the assigned tasks.
Periodically audit to ensure alignment with MAA policies and compliances.
Troubleshoot, identify the root cause, and resolve escalated service issues and requests on time.
Maintain, and monitor computer systems and network performance with a proactive mindset.
Build & maintain documentation for daily operations, build up the knowledge base, and troubleshoot procedures related to IT infrastructure, network, software, and hardware.
Work closely with other IT Teams and the Regional IT Teams, follow up, and help to fulfill user requests on time, ensuring service delivery.

Chance to work with famous brand: Converse, New Balance, Foot Locker, New Era, etc...
Discount for official employees: up to 40%.
Salary: Deal

Apply your CV to email: du.nguyenbao@mapactive.vn with your own Cover Letter.

Cập nhật gần nhất lúc: 2024-10-17 10:35:04