[HCM] Công Ty Thương Mại Điện Tử PATI Group Tuyển Dụng Thực Tập Sinh Vận Hành Marketing, Nhân Viên Fulfillment & Customer Success, Chuyên Viên Kế Hoạch Và Vận Hành Marketing Full-time 2024

As a Marketing Operations & Strategy Specialist at our company, you will play a pivotal role in driving the success of our supplement brands across multiple platforms: DTC website, TikTok Shop, and Amazon. You will be responsible for designing, implementing, and optimizing our marketing efforts to ensure the efficient execution of our campaigns and the achievement of our business goals.

Completion of a comprehensive full-stack developer course at recognized institutions such as MindX or Coderschool is highly desirable. Candidates with this background are likely to have a solid foundation in both front-end and back-end development, which is beneficial for our tech-centric projects.

• Essential Roles and Responsibilities
  

  • Proven capability in creating and implementing successful marketing strategies, and effectively coordinating with vendors and agencies.

  • Solid grasp of marketing automation tools and digital marketing strategies, or a proven ability to quickly learn and leverage new Shopify SaaS Apps, Amazon Seller Central, or TikTok Seller Central, etc.

  • A robust foundation in digital marketing, with skills spanning content marketing, social media, and email marketing.

  • Excellent communication, collaboration, and project management skills, with a knack for clear and persuasive presentation of marketing strategies and results.

  • Demonstrated ability to learn swiftly, stay up-to-date with industry trends, and adapt to new marketing platforms and technologies.

  • The ability to work collaboratively with diverse teams to ensure that marketing operations are in alignment with the broader business objectives.

  • An analytical mindset, with experience in using digital analytics tools to measure and improve the effectiveness of marketing campaigns.

  
  

  Skills and Qualifications

  • Fluent in English communication (Written and Spoken), with an IELTS score above 7.0 or equivalent.

  • Strong leadership skills with ideally prior experience in managing outsourced agencies. Candidates need to provide proof of record of how they can increase their own team performance.

  • A commitment to physical fitness and a healthy lifestyle, can run at least 20km/week.

  • Proactive learning behaviour. We request all people to learn daily (only learn things that can support your work immediately) and share it with others.

  • A positive, “can do” attitude.

  • Understand our core values: 100%, Winning Mentality, Teamwork. You can check it out here: patigroup.com. If you think this is something you have, give us proof.

  By joining our team, you will have the opportunity to learn and grow in a fast-paced, dynamic environment. We are looking for someone who shares our passion for wellness, our commitment to excellence, and our dedication to making a positive impact on our customers' lives. If you believe you have the skills and mindset to thrive in this role, we want to hear from you.
  

• Competitive Salary: Negotiable salary ranging from 10 to 20 million VND per month, based on the candidate's abilities and experience.

• Performance Bonuses: Opportunity to receive a 13th-month salary bonus and annual revenue bonuses ranging from 1 to 2 months' salary.

• Team Building and Internal Activities: Participate in regular team building events and other internal activities to foster a sense of community and collaboration.

• Comprehensive Insurance: Full coverage for social, health, and unemployment insurance as per legal regulations, ensuring peace of mind.

• Annual Leave: Entitlement to 12 days of annual leave per year, allowing for rest and rejuvenation.

• Company Welfare Policies: Benefit from various company welfare policies designed to support and enrich the lives of employees.

• Dynamic Working Environment: Thrive in a professional and dynamic work environment that offers numerous opportunities for career advancement.

By joining our team, you will have the opportunity to learn and grow in a fast-paced, dynamic environment. We are looking for someone who shares our passion for wellness, our commitment to excellence, and our dedication to making a positive impact on our customers' lives. If you believe you have the skills and mindset to thrive in this role, we want to hear from you.

• We are looking for someone who shares our passion for wellness, our commitment to excellence, and our dedication to making a positive impact on our customers' lives. If you believe you have the skills and mindset to thrive in this role, we want to hear from you.

• Proven capability in creating and implementing successful marketing strategies, and effectively coordinating with vendors and agencies.

• Solid grasp of marketing automation tools and digital marketing strategies, or a proven ability to quickly learn and leverage new Shopify SaaS Apps, Amazon Seller Central, or TikTok Seller Central, etc.

• A robust foundation in digital marketing, with skills spanning content marketing, social media, and email marketing.

• Excellent communication, collaboration, and project management skills, with a knack for clear and persuasive presentation of marketing strategies and results.

• Demonstrated ability to learn swiftly, stay up-to-date with industry trends, and adapt to new marketing platforms and technologies.

• The ability to work collaboratively with diverse teams to ensure that marketing operations are in alignment with the broader business objectives.

• An analytical mindset, with experience in using digital analytics tools to measure and improve the effectiveness of marketing campaigns.

• Competitive Salary: 4.000.000 VND - 8.000.000 VND per month + incentive based on performance (negotiate)

• Performance Bonuses: Opportunity to receive a 13th-month salary bonus and annual revenue bonuses ranging from 1 to 2 months' salary.

• Team Building and Internal Activities: Participate in regular team building events and other internal activities to foster a sense of community and collaboration.

• Annual Leave: Entitlement to 12 days of annual leave per year, allowing for rest and rejuvenation.

• Company Welfare Policies: Benefit from various company welfare policies designed to support and enrich the lives of employees.

• Dynamic Working Environment: Thrive in a professional and dynamic work environment that offers numerous opportunities for career advancement.

By joining our team, you will have the opportunity to learn and grow in a fast-paced, dynamic environment. We are looking for someone who shares our passion for wellness, our commitment to excellence, and our dedication to making a positive impact on our customers' lives. If you believe you have the skills and mindset to thrive in this role, we want to hear from you.

(Need to achieve those in 2 months probation)

Optimize Ticket Response Time:

• Reduce and maintain the team's ticket response time to less than 2 hours (200 tickets on daily average).

• Reporting reasons for customer's complaints and suggesting solutions for improvement.

Minimize Refund Rate:

• Control the refund rate for all brands to less than 2%.

Reduce Dispute Rate:

• Control the dispute rates of all payment gateways to less than 0.75%.

Efficient Order Processing:

• Make sure all orders are sent to suppliers within 3 hours and all orders are processed and shipped by suppliers within 48 hours.

Performance Monitoring and Enhancement:

• Set, track and evaluate KPIs and SOP for in-house and outsourced customer support teams with proven tracking record.

• Fluent in English communication (Written and Spoken), with an IELTS score above 7.0 or equivalent.

• Strong leadership skills with ideally prior experience in managing outsourced agencies. Candidates need to provide proof of record of how they can increase their own team performance.

• A commitment to physical fitness and a healthy lifestyle, can run at least 20km/week.

• Proactive learning behaviour. We request all people to learn daily (only learn things that can support your work immediately) and share it with others.

• Understand our core values: 100%, Winning Mentality, Teamwork. You can check it out here :patigroup.com. If you think this is something you have, give us proof.

• Competitive Salary: Negotiable salary ranging from 10 to 20 million VND per month, based on the candidate's abilities and experience.

• Performance Bonuses: Opportunity to receive a 13th-month salary bonus and annual revenue bonuses ranging from 1 to 2 months' salary.

• Team Building and Internal Activities: Participate in regular team building events and other internal activities to foster a sense of community and collaboration.

• Comprehensive Insurance: Full coverage for social, health, and unemployment insurance as per legal regulations, ensuring peace of mind.

• Annual Leave: Entitlement to 12 days of annual leave per year, allowing for rest and rejuvenation.

• Company Welfare Policies: Benefit from various company welfare policies designed to support and enrich the lives of employees.

• Dynamic Working Environment: Thrive in a professional and dynamic work environment that offers numerous opportunities for career advancement.

By joining our team, you will have the opportunity to learn and grow in a fast-paced, dynamic environment. We are looking for someone who shares our passion for wellness, our commitment to excellence, and our dedication to making a positive impact on our customers' lives. If you believe you have the skills and mindset to thrive in this role, we want to hear from you.