[HCM] Customer Loyalty Executive

Collaborate with other teams to ensure alignment and consistency in delivering a superior customer experience.
Analyze customer data and feedback to identify opportunities for enhancing existing loyalty programs or create new offerings.
Customize loyalty programs to cater to diverse customer segments and preferences
Lead these loyalty programs in order to drive customer engagement, acquisition, development, and retention
Design, implement and develop end- to- end loyalty program initiatives, ensuring seamless execution and synergy with the company&039;s business goals.
Collect and analyze customer insight: identify trends, issues & customer satisfaction.

Have positive attitude, proactive, hardworking, friendly and adaptable.
Good in Microsoft Office, SQL is a plus.
Ability to summarize, process data to have a quick decision making.
Bachelor degree or equivalent.
Strong verbal and written communication skills.
Experience with implementing customer loyalty programs.
At least 1 year experience in E- commerce, logistic, customer service, project management.
Familiarity with advanced customer analytics and segmentation techniques.

Laptop, Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-09-07 11:20:03