COMPANY INTRODUCTION
DHL – The Logistics company for the world DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 300,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education. DHL is part of Deutsche Post DHL. For the latest news and happenings about DHL in Asia Pacific, visit http://press.ap.dhl.com.
CUSTOMER SERVICE ADVISOR
Kinh nghiệm
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JOB DESCRIPTION
Assist the supervisors (if applicable) in carrying out relevant CS orientation/training programs for new or existing CS staff.
Enhance service experience in DHL by exercising professionalism and empathy when dealing with each customer’s varying needs and demands.
Adhere to global CS procedures while maintaining discretion to exercise flexibility to customers’ needs within reasonable limits in consultation with CS supervisors and managers.
Accept and register bookings for DHL services.
Liaise with Operations and other departments to quickly and efficiently resolve customer issues and queries.
Highlight areas for improvement with suggested solutions to improve DHL’s procedures, technology, and service to enhance customers’ experience with DHL.
Respond to customers consistently and confidently by providing accurate information in all areas, such as customs requirements, transit time, and prices.
Offer alternatives to customers and seize upselling and cross- selling opportunities of value- added services (e.g., Sales Leads, shipment insurance) during interaction with the customer.
REQUIREMENTS
Fluent in English
2 years experience in a Customer Contact Centre or Telesales environment in a service industry (preferable)
Diploma in Business (preferable) or equivalent
BENEFITS
Coaching & Feedback culture allows you to advance further in short- term and long- term development goals.
Multifarious engagement activities under “Best Day Everyday” – our Health & Well- being program.
Working together based on DPDHL values of “Respect and Results”
Sports/Hobby Clubs.
Training: both online and offline with Global DPDHL Standards.
Strong career support & lots of opportunities in an international environment.
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 3/3/2024
Submit your application via the APPLY NOW button below.
APPLY NOW
RETAIL ASSISTANT INTERN
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JOB DESCRIPTION
Support the development of footprint for Retail.
Assist in gathering contacts from hotels or student organizations and other sources..etc
Support for data analysis
Assist with Retail store condition arrangement
Support shooting & making videos for team, and commercial events (if any)
Support branding audit
Collect data to create informative sales presentations
Support Retail Outlet Officer at counter…
REQUIREMENTS
Available to work full day/week
Other Tool skills: Excel, PowerPoints, Canvas, Video shooting & designing
Friendly, helpful, confident, and engaging personality
Can- do attitude & commitment to excel
Currently pursuing a Bachelor&039;s in Business or a related field.
Good English in both writing & speaking
Well organized
BENEFITS
Strong career support & lots of opportunities in an international environment.
Working together based on DPDHL values of “Respect and Results”
Sports/Hobby Clubs.
Coaching & Feedback culture allows you to advance further in short- term and long- term development goals.
Multifarious engagement activities under “Best Day Everyday” – our Health & Well- being program.
Training: both online and offline with Global DPDHL Standards.
HOW TO APPLY
Deadline: 23:59 3/3/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
APPLY NOW
SALES DATA ANALYSIS INTERN
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JOB DESCRIPTION
Collaborate with cross- functional teams to understand business requirements and provide data- driven solutions.
Conduct exploratory data analysis to identify trends, patterns, and outliers.
Stay up- to- date with industry best practices and emerging trends in data analysis.
Assist in collecting, cleaning, and organizing raw data from various sources.
Support the development and implementation of data models and algorithms.
Create and maintain data visualizations, reports, and dashboards to communicate findings effectively.
REQUIREMENTS
Knowledge of Power BI or Python is a plus.
Currently pursuing a Bachelor’s Degree in a relevant field
Familiarity with data manipulation and analysis using tools like Microsoft Excel and SQL.
Detail- oriented and able to manage multiple tasks simultaneously.
Can- do attitude,
BENEFITS
Working together based on DPDHL values of “Respect and Results”
Multifarious engagement activities under “Best Day Everyday” – our Health & Well- being program.
Strong career support & lots of opportunities in an international environment.
Coaching & Feedback culture allows you to advance further in short- term and long- term development goals.
Training: both online and offline with Global DPDHL Standards.
Sports/Hobby Clubs.
HOW TO APPLY
Deadline: 23:59 3/3/2024
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
