COMPANY INTRODUCTION
Địa điểm
Hồ Chí Minh
Giới Thiệu: Ngân hàng TNHH MTV CIMB Việt Nam (CIMB Việt Nam) thuộc Tập đoàn CIMB, Tập đoàn ngân hàng quốc tế hàng đầu ASEAN với bề dày kinh nghiệm và chuyên môn trong khu vực. Công ty mẹ CIMB cũng là một trong những ngân hàng đầu tư lớn nhất châu Á. Tại Việt Nam, Ngân hàng CIMB có trụ sở chính tại Hà Nội, cung cấp nhiều sản phẩm và dịch vụ ngân hàng cho cá nhân, doanh nghiệp và tập đoàn.Nhân Viên Nhân Sự Quản Lý Lao Động Thuê Ngoài Kiêm Hành Chính Full- time
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
A. AdminSupport Corporate Service team for:
• Stamping documents when receiving required and checking record bank seal daily.
• Printing the courier log book, and bank seal log book when paper low.
• Ordering stationery for Department quarterly.
Person in charge of Business Monthly Meeting & News:
• Booking meeting room and sending the meeting schedule to the participants.
• Sending email notifications to team leaders about the meeting according to email content approved by HoD.
• Preparing and sending meeting minutes.
• Preparing content of News after meetings.
Admin of Group Distribution "Vietnam Consumer Banking" – add new hires and remove staff who resigned.
Making payment when required (buy/renew license, equipment, campaigns, ...).
Any other relevant duties as assigned by Line Manager and HoD.
Making the Accrual & Provision list for the department monthly.
B. Outsourced Workforce ManagementScheduling job interviews, coordinate assessment and interviews with the hiring managers, negotiate and extend offer to candidates then send to third party for further processing.
Including full- cycle sourcing and recruitment for outsourced staff, on- boarding of new employees, employee relations, and working with people leaders on Business needs and special projects.
Sourcing & screening potential resumes on all possible channels/platforms and contact candidates as needed.
Preparing job description then post job in hiring platform such as LinkedIn, TopCV, Ybox,… when required.
Employee Engagement & Internal Community (when required):
Preparing internal communication plans, News, ... for the Department with administrative tasks from pre- to- post events, ensure events are delivered on time with good message & image.
Coordinated with other Departments to implement internal events and activities.
Diversify activities and benefits to increase satisfaction and experience for OCTOers.
Planning & implement internal bonding programs and events such as team building, international holidays, and CIMB’s anniversary, ...
Develop a consistent internal communication channel and increase internal interaction.
Write content and design banners, and pictures in platforms (e.g., Photoshop, Canva, PowerPoint) to create job postings and proposals, engagement activities, and news boards.
Be responsible for internal communication about activities/events to engage team members such as Company Events, Engagement activities, Employee Appreciation Day, Happy- Funny Day,…
Learning & Development:
Monitor each employee&039;s annual training attendance and e- learning status.
Manage all users Vietnam and e- learning courses in the system, and renew the course yearly.
Send new hire&039;s information to Group Human Resources in Malaysia to create a new account for them to learn the mandatory online training program during the new employee&039;s probationary period.
C. OperationsSupport monthly Payroll:
• Gather and check payroll data like working days, overtime, and incentives with internal before sending to a third party for proceeding with payroll.
• Assist checking, making in the result of annual year- end review cycle: 13th month salary, Performance of Outsourced staff.
Managing annual headcount and budget planning by estimating, forecasting, and anticipating requirements, trends, and variances.
Update internal databases with new hire information.
Develop training and onboarding material when required.
Employee Relations:
Proactively seek understanding of retention/engagement issues and propose solutions to manage retention and support retention better in in- charge divisions.
Performs other duties when assigned by Manager.
Supervise or deliver employee relations activities and specific communication to employees in department, including discipline consultation.
Based on agreement with in- charge management leadership, deliver regular (weekly/monthly) HR reporting covering headcount overview, recruitment status, attrition management, in- out employees, exit interviews, share findings and propose corrective actions when required.
Respond to employees’ questions about benefits (for example, number of vacation days they’re eligible for).
REQUIREMENTS
Can start immediately.
Bachelor&039;s Degree or above related to Human Resources Management, Business Administration, or equivalent.
At least 6 months – 1 year of HR working experience including in talent acquisition and HR operations.
(Fresh graduates in any discipline are strongly encouraged to apply as intensive training will be provided.)
Familiar with local human resources related policies, labor laws, and regulations.
Mature, strong sense of confidentiality (ability to handle sensitive and confidential matters with appropriate discretion), reliable, customer orientation, exceptional collaboration skills, and sense of urgency.
Good command of English and Vietnamese (both written and spoken)
Hard- working, being responsible, and being willing to support team members and collaborate to achieve work goals.
Proactive with the ability to be innovative and drive things forward.
Proficient computer skills, especially Microsoft Office applications
BENEFITS
Company laptop provided.
Coffee, tea, and snacks.
Social insurance contributions based on 100% of salary (from probation).
Annual health check- up.
Phone allowance.
Other benefits in accordance with CIMB’s policies and the Labor Law.
12 days of annual leave and public holidays.
13th- month salary + annual performance bonus.
HOW TO APPLY
Deadline: 23:59 15/10/2025
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
5 ứng viên
Chuyên Viên Thẩm Định Full- time
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
JD:
Ensure the highest quality of service is delivered to customers through accurate verification tasks, while maintaining compliance with service level agreements (SLAs).
Verify consumer credit applications in line with the Bank’s approved policies, and handle both internal and external customer enquiries, including follow- up on pending applications.
Participate in User Acceptance Testing (UAT) to support the implementation of new products and system enhancements.
Carry out other daily tasks as assigned by authorized Manager(s).
Process
Provide effective functional support to staff, including responding to credit- related enquiries.
Carefully check and verify applications against approved policies, and recommend approval/decline to Approval Officer(s)/Manager.
Ensure service standards are met and all verification tasks are completed within the agreed service level agreement (SLA).
Identify process gaps and proactively contribute initiatives to improve and streamline processes.
Handle additional tasks as assigned, supporting the team, other departments, or projects as required. Assignments may be based on business needs, development opportunities, or voluntary contributions.
Escalate to the Line Manager in a timely manner when there is a risk of not completing assigned work within SLA.
People
Actively participate in Bank and team activities, contributing initiatives to enhance employee engagement.
Regulatory Compliance
Ensure compliance with all Group and local regulatory requirements, as well as with internal and external auditors.
Complete all e- learning and classroom training courses within the required timelines.
REQUIREMENTS
Solid understanding of Digital Banking and/or Retail Banking products and operations.
Minimum of 2 years of experience in underwriting is required.
Proficient in Excel and English.
Strong knowledge of relevant legal regulations, with good awareness of operational risks and internal control mechanisms.
University degree or higher in Banking, Finance, Accounting, Business, or Economics.
BENEFITS
13th- month salary + annual performance bonus.
Social insurance contributions based on 100% of salary (from probation).
Coffee, tea, and snacks.
Company laptop provided.
Annual health check- up.
Other benefits in accordance with CIMB’s policies and the Labor Law.
12 days of annual leave and public holidays.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/10/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Nhân Viên Vận Hành Số Full- time
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Execute reconciliation, payment, and settlement of digital banking transactions with accuracy and timeliness; promptly identify and resolve any discrepancies.
Ensure end- to- end card issuance processes (embossing, delivery/receipt, cancellation, and inventory management) are compliant with internal procedures and agreed SLAs.
Collaborate with relevant departments (e.g., Product, Marketing) to address product- or system- related issues
Perform other duties as assigned by Management.
Prepare periodic and ad- hoc reports for Senior Management and the State Bank of Vietnam.
Streamline processes and drive operational efficiency.
Monitor and evaluate vendor performance, including outsourced services, and propose enhancements for continuous improvement.
REQUIREMENTS
University degree or higher in major related to Banking, Finance, Accounting, Business, Economics
Understanding of Digital Banking and/or Retail Banking products and operations.
Understand relevant legal regulations, have good awareness of operational risks and internal control.
High ability to work in a team, support and cooperate actively.
Manage time effectively, work on time and on schedule.
Ability to handle multiple tasks at the same time (multitasking).
Careful, meticulous and accurate in handling work.
Good organizational and coordination skills.
Able to work under pressure and in a changing environment.
Proficient in office computers and digital tools to support work.
BENEFITS
12 days of annual leave and public holidays.
Social insurance contributions based on 100% of salary (from probation).
Company laptop provided.
Coffee, tea, and snacks.
Other benefits in accordance with CIMB’s policies and the Labor Law.
Annual health check- up.
13th- month salary + annual performance bonus.
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
Deadline: 23:59 15/10/2025
APPLY NOW
4 ứng viên
Nhân Viên Tổng Đài Inbound Full- time
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Manage inbound calls, live chats (via Facebook, applications), and emails to effectively resolve customer requests, inquiries, and complaints.
Remain agile to system and service changes, and communicate policy, procedure, product feature, and customer campaign updates across the team.
Work closely with relevant departments to support the digitalization of the Contact Center, conduct testing, and gain in- depth knowledge of new products and processes.
Monitor the fraud detection system (VRM) and ensure prompt resolution of all cases, including blocking cards to prevent fraudulent transactions on credit and debit card accounts.
REQUIREMENTS
Working time: 24/7 shift rotation from Monday- Sunday, 5 days/week , night shift required (4- 8 shifts/month)
Have about 1- 2 years of experience in customer care (prefer).
Master the processes and systems of the Customer Care Center.
Experience working with digital service channels such as live chat, email and social media customer care.
Good health and passion for customer support and service.
College or university graduate (degree required)
BENEFITS
Other benefits in accordance with CIMB’s policies and the Labor Law.
Social insurance contributions based on 100% of salary (from probation).
13th- month salary + annual performance bonus.
12 days of annual leave and public holidays.
Annual health check- up.
Coffee, tea, and snacks.
Company laptop provided.
HOW TO APPLY
Deadline: 23:59 15/10/2025
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
1 ứng viên
