Head of Sales

· Lead and manage customer presentations and proposals
· Focus on acquisition of new potential customers and business
· Support and develop strategic products & trade lanes and create a product portfolio for going to the market for an aggressive and sustainable growth
· Sales lead management of in- and outgoing sales leads (CRM)
· Create and implement a sales strategy for the team and manage & share sales leads
· Conduct training for the sales team
· Complaint management together with the custom service team and the operations team
· Reporting directly to the General Manager
· Ensure smooth workflow between sales team and Customer Service department.
· Support the KAM team to retain existing customer base
· Support, review and assist the sales team with quotations and tenders with assistance of the procurement team
· Support the team with sales and product related knowledge, joint sales calls and facilitate their customer approach in order to become more successful
· Prospect and collect information regarding new potential customers and establish individual qualified target account list
· Monitor day to day performance of Customer Service department and promote continuous improvement with assistance of the Customer Service Manager
· Set up, measure, control and manage targets for the sales team
· Manage and further build up the team of BDE/BDM, KAE/KAM, Inside Sales & Sales Support
· Performance indicators:

GP of own newly secured business
On agreed objectives and duties, such as turnover and/or volumes
GP generated with new business within the country sales offices

· Familiar with air, ocean and road transportation business
· Motivator, negotiator and ability to inspire.
· Excellent customer mind set
· Fluent in both English (written and spoken) and local languages
· Motivated and driven by the wish to grow
· Minimum 10 years of experience and 3- 5 years as a Branch/National Sales Manager in logistics
· Good communication skills and people manager

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Cập nhật gần nhất lúc: 2024-09-11 20:40:03