HEAD OF SECURITY

ROLES & RESPONSIBILITIES:
• Design and implement security and safety policies, procedures and protocols to mitigate risks and maintain a secure environment including for key control, fire prevention, fire- fighting, and traffic control.
• Develop and maintain incident response plans, ensuring timely and effective responses to security breaches.
• Lead security awareness programs and training initiatives to educate employees about best practices and potential threats.
• Implement and manage security technologies, like firewalls, intrusion detection systems and access controls.
• Establish crisis management and contingency planning.
• Collaborate with cross- functional teams to assess risks, identify vulnerabilities and devise preventive measures.
• Monitor security systems and networks for potential threats, promptly investigating and mitigating security incidents.
• Investigate and monitor incident response activities including theft, loss or accident, including investigations, root cause analysis and developing corrective actions.
• Ensure superior guest services and compliance with high quality operational standards.
• Demonstrate honesty, integrity and professionalism by example, providing effective leadership, sustaining a positive work environment, caring for employees and displaying a dedicated and professional approach to management.
• Develop and implement a comprehensive security framework to protect the Property&039;s guests, employees, assets and infrastructure.
• Record and notify all risks, deviations from Property security and safety standards and any incidents.
• Establish and maintain good relationships with external stakeholders, such as regulatory bodies, law enforcement agencies and industry associations.
• Liaise with all unit and department heads to ensure Property employees are adhering to established security and safety procedures.
• Conduct regular fire evacuation drills as per the Property’s emergency standards.
• Oversee the management of physical security measures, including access controls, CCTV and fire safety systems, and security personnel.
• Conduct regular security audits and risk assessments to identify vulnerabilities and ensure compliance with security- related laws, regulations and standards.
• Manage records, documentation and reporting to demonstrate compliance and facilitate audits.
• Train, develop and motivate security staff to meet and exceed security and safety standards on a continual basis while attending to their developmental needs through coaching, mentoring, and helping them to improve their knowledge, skills and vocational attributes.
• Collaborate with internal teams to integrate security considerations into developing new products and services.
• Stay updated with the latest security trends, technologies and regulatory changes, ensuring continuous improvement of the security function.
• Oversee first aid program for guests and employees.
• Direct, coordinate and supervise the activities of all security staff.
• Recruit, develop and retain talent to maintain a high standard of security and safety on the Property.

EDUCATION

• Bachelor’s Degree or Diploma in safety management, information technology systems, or a similar field. Certification in cybersecurity is an advantage.
EXPERIENCE
• Corporate security, law enforcement or military experience.
• Ability to research and stay up to date with security trends and changing state and local laws.
• Minimum 5 years&039; experience in senior security management roles at luxury properties with a demonstrable track record of developing and implementing security strategies and frameworks.
• Proven proficiency in developing physical and digital security protocols and procedures.
• Proficiency in information management systems and knowledge of cybersecurity.
• Relevant experience in Vietnam is essential.
INDIVIDUAL ATTRIBUTES
• Proven ability to work in a team context with project timelines and limited resources.
• Good interpersonal skills and able to communicate effectively in English.
• Self- motivated and results- oriented.
• Mature and resilient.
• Honest and professional.

CAREER OPPORTUNITY:

The Property is a unique manor- style urban resort by the Saigon River and has achieved an international reputation for its boutique luxury accommodation, restaurant and bar, and is a popular weddings and events destination offering a unique hospitality experience to its guests.
An Asian hospitality group is seeking to appoint a highly skilled and experienced hotel security professional to lead the security function of its award- winning flagship Property in Ho Chi Minh City, Vietnam.
We are looking for an individual with work experience in security and safety management, particularly of small to medium sized upscale and luxury hotels in Vietnam.

Cập nhật gần nhất lúc: 2026-01-05 13:00:04