[Hilton] Outlet Attendant - Nhân viên nhà hàng | La Festa Phu Quoc

As the Outlet Attendant, you will be responsible for performing the following tasks to the highest standards:

Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.
Carry out any other reasonable duties and responsibilities as assigned.
Avoid offensive or impolite language.
Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
Able to recommend other restaurants and city attractions to hotel guests.
Make sure all areas are cleaned and maintained in accordance with operating procedures.
Display professional behaviour at all times.
Ask all guests if they would prefer smoking or non- smoking tables and escort them to the table.
Understand dietary requirements and offer appropriate suggestions.
Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
Take personal responsibility for the service experience of all guests in your designated area.
Complete checklists on product knowledge.
Maintain high customer service focus by approaching your job with the customers always in mind.
Confidently know opening hours of all restaurants and hotel outlets.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
Confidently know the food and beverage menu contents and explain them in detail to guests.
Familiarize with menu items of all other outlets to recommend guests to other outlets.
Complete the checklist on preparing the restaurant for service.
Give guest service the highest priority.
Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
Basic bar and beverage knowledge.
Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.
Follow- up on any guest questions or queries immediately and if you don’t have the answers, check with your Manager.
Ensure that all service procedures are carried out to the standards required.
Make suggestions on the menu that might suit guests of different nationalities.

An Outlet Attendant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Willing to work for long hours and possess a positive attitude.
1- 2 years in a similar position in a 4 / 5- star category hotel.
Possess basic knowledge of food and beverage preparation and service of various alcoholic.
Able to remember, recite and promote the variety of menu items.
Senior High School education or specialty in Hospitality.
Good command of English to meet business needs.
Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
Open minded with an outgoing personality.
Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full- service hotels and resorts to extended- stay suites and mid- priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Benefits:

Service Charge
Working hours: 8 hours/ day, 1 hour break/day, 2 days off per week
Relocation, home leave ticket, repatriation allowances
Insurance as labor law (apply from starting date)
Other benefits
Accommodation, uniform, transportation, 3 meals/day
12 Annual Leaves
Heath Care Insurance (24/7)
Competitive salary

Cập nhật gần nhất lúc: 2026-01-05 04:40:02