Hk Supervisor

- Respond to and resolve guest and/or employee complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties
- Operate smooth, efficient, cost effective operation; including labor management, supervision of all aspects of services and inventory control.
- Supervise the implementation of housekeeping standards and procedures
- Perform any other duties which may be assigned by the management from time to time.
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Liaise with Front Office for guest and hotel requirements

QUALIFICATIONS AND REQUIREMENTS
- High School or Diploma in Hotel Administration, Hotel Management or equivalent
- 2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.
- Type and level of experience required may vary slightly based on size and complexity of operation
- Organizational and training abilities
- Able to speak, read and write English
- Proficient in the use of Microsoft Office
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

- Bonus on holidays (New Year, Tet, Independence Day, ...)
- Social Security as per Labor Law
- Working hours: 44h/week
- Competitive salary and service charge
- Special Service Discount to all colleagues
- Team building and Colleague Events as per IHG&039;s activities
- Duty meal and uniform provided
- Annual Health Check

Cập nhật gần nhất lúc: 2024-07-18 13:05:02