[HN] Công Ty LITGROUP Tuyển Dụng Chuyên Viên Account Full-time 2026

COMPANY INTRODUCTION

Hà Nội

Working location: 10th Lilama Office Building, no.56 To Huu Street, Trung Van Ward, Nam Tu Liem district, Hanoi.
LitExtension is our first and flagship brand — a world- leading company in eCommerce data migration services (migrating products, customers, orders, etc. between platforms such as Shopify, WooCommerce, Magento, and more). Through LitExtension, we work with thousands of global merchants and partners. Many of these customers need more than data migration — they also need support to rebuild the storefront, implement the theme, and develop custom features after (or during) the migration.
We are expanding and looking for an Account Manager who is hard- working, eager to learn, detail- oriented, and responsible to support international clients and coordinate Shopify/WooCommerce development projects with our delivery team.
LitGroup JSC provides e- commerce solutions to North American and European partners. Founded in 2011, we currently own 4 brands: LitCommerce, LitExtension, LitOS, and BulkFlow.
That’s why LitOS was established. LitOS provides frontend migration and development services, mainly for Shopify and also WooCommerce, helping clients build, customize, and optimize their online stores with high- quality implementation and long- term support.
Working time: from Monday to Saturday Morning.
For more details, please visit us:

Website: litcommerce.com / litextension.com / litos.io / bulkflow.io
Fanpage: LitGroup Careers

Account Executive

Hà Nội

JOB DESCRIPTION

As an Account Manager at LitOS, you will:

Manage communication with international clients (mainly via email/chat/calls) and maintain long- term client relationships.
Receive client requests (Shopify/theme/app/custom features), clarify requirements, and translate them into clear tasks/briefs for the internal team.
Coordinate with developers/PM to:
assess feasibility,estimate effort (hours),propose solution direction,confirm scope and deliverables.
Prepare project documents such as:
Track project progress at a high level (scope, timeline, revisions) and ensure smooth handover/communication between client ↔ internal team.
Update and manage client information and project status on CRM/tracking sheets.
Identify opportunities to upsell/cross- sell additional Shopify services when relevant (not aggressive sales; consultative support).
Follow up on approvals and payments (deposit/milestones), and support clients through change requests (if any).
proposals/quotations,SOW (Statement of Work),invoices,and follow- up items needed to kick off projects.

REQUIREMENTS

Comfortable working with documents and numbers (scope, hours, quotations).
Able to work independently, manage tasks, and follow up proactively.
Strong sense of responsibility, careful with details, and able to follow processes.
At least 1 year of experience in a client- facing role (e.g., Account Management, Customer Success, B2B Support, Project Coordination).
Willing to learn basic e- commerce/Shopify concepts (training will be provided).
Excellent English skills (especially Writing and Reading Comprehension) are essential for understanding client requests and preparing documents.

Advantages (not required):

Basic knowledge of Shopify/e- commerce/IT projects.
Experience working with international clients.

BENEFITS

Opportunity to join global eCommerce projects;
Team- building activity, Holiday trip, Regular bonding, Tea break,...
Lunar New Year Bonus, Business performance bonus, Bonus on 30/04- 01/05, 02/09, New Year;
Bonus: according to the team&039;s Regulation.
Improve English skills;
Total target income: 12.000.000- 15.000.000 VND/month ( Include P1, P2, P3) + Other Support

HOW TO APPLY

Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 31/7/2026

APPLY NOW

Cập nhật gần nhất lúc: 2026-07-08 16:05:03