COMPANY INTRODUCTION
Địa điểm
Hà Nội
Now headquartered out of Singapore, MGH owns operations across Bangladesh, Hong Kong, India, Pakistan, Sri Lanka, Nepal, Myanmar, Thailand, Vietnam, Cambodia, Mauritius, Qatar, Egypt, the United Arab Emirates, Spain, the United Kingdom, Kenya, Indonesia, Turkey, South Korea, Nigeria, Saudi Arabia, Germany and China.
An ever- growing team of more than 2200 talented associates across the globe has transformed the way we do business. Our innovative, dynamic and passionate leaders form the driving force of the group.
MGH Group has continuously catered to the sophisticated business needs of international trade through a seamless and strong network of worldwide partners. The group prides itself on its commitment to providing best- in- class services to its clients and stakeholders alike.
Established in 1992, MGH Group started its journey with Contract Logistics by representing Gillette in Bangladesh. Since its inception, MGH has made core investments into Supply Chain Solutions, Travel & Hospitality, Food & Beverage Chain, Media & Entertainment, Express Delivery and On- Demand Transportation. Furthermore, it also represents Ocean Carriers, Airlines & GDS.
Intern- Customer Service- Freight Forwarding
Địa điểm
Hà Nội
JOB DESCRIPTION
Assist in coordinating shipments with logistics providers and customs brokers.
Support the preparation and checking of import and export documents.
Maintain and update shipment records and databases.
Communicate with suppliers, customers, and internal departments when needed.
Perform other tasks as assigned by the supervisor.
REQUIREMENTS
3rd year or 4th year student or fresh graduate in Business, International Trade, Logistics, or related fields.
Attention to detail, organized, and eager to learn
Good English communication skills (reading and writing).
Basic computer skills (MS Office, email).
Ability to work both independently and in a team.
BENEFITS
Internship Allowance and other benefits (if applicable).
Internship certificate upon completion.
Hands- on training in import- export procedures.
Opportunity to work in a professional and supportive environment.
HOW TO APPLY
Deadline: 23:59 31/10/2025
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
1 ứng viên
Sales Executive- Freight Forwarding
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Job description
The Freight Forwarding Sales Executive at MGH Logistics Vietnam plays a crucial role in ensuring consistent volumes and increasing clients through exceptional service delivery, and maintaining strong customer relationships. Based in Vietnam, this position requires at least 1 year of experience in freight forwarding logistics. The successful candidate will be responsible for increasing sales volumes, acquiring new customers, generating new leads, processing orders, and managing shipment documentation. They will ensure consistency in business volumes and target new customers by complying with local and international regulations, while maintaining effective communication with customers, suppliers, and internal teams.
Responsibilities:
Sales:
Generation of new leads, new customer acquisition, increase business volumes, maintain strong business relations with existing customers.
Ensure customer satisfaction by resolving issues effectively and efficiently, maintaining a high level of service quality.
Sales Strategy and Planning:
Develop and implement sales strategies to meet or exceed sales targets. Conduct market research to identify new opportunities and stay updated on industry trends. Prepare sales forecasts and budgets.
Documentation and Compliance
Prepare and review all relevant shipping documents, such as bills of lading, invoices, and customs declarations. Ensure compliance with local and international regulations and company policies to avoid legal and logistical issues.
Provide regular updates to customers regarding shipment status and address any potential delays proactively.
Maintain clear and effective communication with customers, suppliers, and internal teams to facilitate seamless operations.
Coordinate with various departments to ensure all logistics activities are executed smoothly and efficiently.
Problem Solving:
Handle customer complaints and disputes professionally and efficiently, ensuring a satisfactory resolution for all parties involved.
Proactively identify potential issues in the supply chain and implement solutions to mitigate risks.
Reporting:
Generate regular reports on shipment status, customer feedback, and overall service performance.
Analyze data to identify trends, areas for improvement, and opportunities for enhancing customer satisfaction and operational efficiency.
Relationship Management:
Build and maintain strong relationships with key customers, understanding their needs and ensuring their expectations are met.
Actively seek feedback from customers to continuously improve the service quality and address any concerns.
Continuous Improvement:
Stay updated with industry trends, best practices, and technological advancements in logistics and customer service. Participate in training programs and workshops to enhance skills and knowledge, contributing to personal and professional growth
REQUIREMENTS
Requirements
Minimum 1 year of experience and knowledge in Sales is a must.
Proficiency in handling MS Office tools
Good written communication skills in the English Language, and attention to detail.
You must be an enthusiastic learner in this fast- paced working environment and handle pressure with ease.
A smart- working individual with excellent knowledge of all the functions of the freight forwarding department and processes involved.
BENEFITS
Company engagement activities
Diversity training program
Yearly salary increase and peformance appraisal
HOW TO APPLY
Deadline: 23:59 31/10/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
APPLY NOW
