[HN] Khách Sạn Sheraton Hà Nội Tuyển Dụng Thực Tập Sinh Quản gia Full-time 2024

Butler Trainee will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
• Observe and practice procedure to appropriately collaborate with individual or department (e.g., Bellman, Housekeeping, Food & Beverage) as necessary to resolve guest call, request, or problem.
• Welcome guests in a friendly and professional way
• Respond to guest requests for special arrangements or services, inform to Butlers accordingly (e.g., transportation, reservations, dry cleaning) so we can make arrangements or identifying appropriate providers.
• Under guidance, training and supervision of Butlers, interact with guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).
• Can introduce, gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
• Provide Food & Beverage service during Breakfast and Evening Cocktail time at Club Lounge.
• Learn and practice the procedure how to Respond to special requests from guests with unique needs and follow up to ensure satisfaction.

Commit to work for at least 03 months
Able to work full- time
Can start as soon as possible
No Experience Required
Good communication skill in both Vietnamese and English

On- the- job training
• Opportunities to be official associate after successfully completion of the internship
• 05 working days & 02 day- off per week.
• Duty meal & Uniform provided
• Participate in team building and TakeCare activities of the team and hotel
• Internship Certificate
• Start your career path in the biggest and one of the most prestigious hotel companies worldwide
• Professional workplace with young, dynamic and awesome team members
• Allowance
• Accident Insurance provided during the internship period

Cập nhật gần nhất lúc: 2024-04-03 13:49:41