COMPANY INTRODUCTION
The Ascott Limited is a Singapore company that has grown to be one of the leading international lodging owner- operators. Ascott’s portfolio spans more than 180 cities across over 30 countries in the Asia Pacific, Europe, the Middle East, Africa, and the USA.
The Ascott Limited has been in Vietnam since 1994 and is known mainly through the Somerset brand of four big cities.
Nhân Viên Lễ Tân Full- time
Tính chất công việc
Toàn thời gian
JOB DESCRIPTION
We are looking Guest Service Officer (Receptionist) for our new opening property with the following responsibilities:
Receives and transmits messages to guests promptly.
Perform any other duties as required and directed by the Guest Service Manager/ Guest Service Supervisor
Handles guest queries, comments, and complaints, and refers issues to supervisor when necessary.
Manages guests’ accounts and information, and apartment availability in the system
Responsible for checking in guests such as registering and assigning rooms to guests and checking out.
Responsible and accountable for handling and safekeeping of cash and guest valuables.
Location: 49 Hai Ba Trung, Hanoi
REQUIREMENTS
- Good coordination skills, meticulous, organized, neat, and diligent.
- Able to converse well in English.
- Candidates who can speak Korean or Japanese is an advantage and will be paid a language allowance
- Knowledge of Microsoft Office eg. MSWord and MSExcel.
- Fresh graduates from the Hospitality University or/and Linguistic University (major: English) are encouraged to apply.
BENEFITS
- Attractive compensation package
- Annual health check
- Duty meals for staff at the Staff cafeteria daily & Parking card
- 13th Month salary and Performance bonus
- Nightshift allowance
- PTI Health care 24/7
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/3/2024
APPLY NOW
