Host/ Lễ tân nhà hàng

Seat guests systematically to meet the needs of servers and business volumes.Maximize the use of the facility and staffing.
Greet and welcome guests in a pleasant and professional manner
Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
Assure a smooth transition during shift change, remain on duty in position until a replacement is present.
Keep the work environment clean and organized, free of clutter.
Acknowledge the guest immediately when they approach the host stand.
Must have the ability to be productive for long periods of time.
Keeps supervision informed on a timely basis of any undue variance from expected results.
Collect the menus and discard any that are tattered, torn or dirty.
As the guest departs the outlet, thank them for dining with you and extend a sincere invitation to dine with us again.
Handle guest complaints immediately, involve management when needed.
Perform all side work as assigned.
Seat guests and present a clean menu.May be required to pull chairs for guests and/or arrange (slide) tables together for large parties.
Knowledgeable of all the properties amenities and services, have the ability to make suggestions to promote the property.
Provide excellence guest service, while having the ability to predict and exceed the guest’s needs and expectations.
Monitor the line to ensure assist with the control and flow of traffic at the door.
Pick up any debris on the floor.
Ensure tables are properly set to start each shift.

Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.
Vocational School Certificate is required.
Must have the computer skills to be proficient in the reservation system.
Must be able to work with minimal supervision, handle a fast- paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail.
Professional telephone etiquette skills.
Well organized, multitask, detail oriented, problem solving.
Outgoing and gregarious to initiate and engage guests in conversations.
Ability to communicate fluently in the local language of the workplace both verbally and nonverbally.Fluency in English and Chinese is preferred.
Must present a well- groomed appearance, sweet smile.
Must be able to stand for the entire work shift.
Office Microsoft knowledge required.
Strong memorization skills

Annual health check/ Khám sức khỏe hàng năm
Shuttle bus/ Xe đưa rước
Duty Meal/ Cơm ca
Uniform/ Đồng phục
Accident Insurance 24/7/ Bảo hiểm tai nạn 24/7
Monthly Service Charge/ Phí phục vụ hàng tháng

Cập nhật gần nhất lúc: 2025-11-13 10:15:03