Administration tasks:
Issue drug representative cards, collect and revoke the DI card when employees terminate.
Document Collection & Digital Storage
Support for onsite benefit activities: Mid Autum, Health Checkup
Coordinate with vendor for: Work Permit, Temporary Residence Card, Visa
Employee Life Cycle:
Support where required on submission of employee data
Work with external vendors on Workday leave & CRM leave validations
Conduct Workday training sessions for employees and people manager
Manage Entry, contract event, Leave of Absence, leave encashment, carry forward leave, career moves, Exit, International hiring and moves, reporting
Support monthly reconciliation between Payroll and Workday systems to ensure Workday data is correct
Support in submission of regular statistical reports on HR information by collecting, analyzing, and summarizing data
Liaise with HR, Managers, Digital, Facilities, Security whenever needed
Employee Queries:
Ensure a customer experience when responding to employee queries
Manage and promote articles available as Self Service – Level 0
Apply the Service Level Agreement and monitor KPIs
Ensure that all tickets for the team are being closed as per the SLA’s defined
External Workforce (EWF):
After recruitment is finalized, update the system with EWF data
Manage on and offboarding
Liaise with HR and Procurement whenever needed
Manage queries related to External Workforce
Manage EWF reporting
Contract Management:
Coordinate with HR and Rewards team to customize offer letters when required
Draft, prepare, and issue employment contracts to selected candidates based on approved templates and job offers
Ensure accuracy of compensation, benefits, and employment terms in each contract
Pre- Onboarding Preparation and Checks:
Communicate with new hires to collect all necessary documentation (e.g., identification card, academic certificates, bank account, etc.).
New joiner document collection
Store/ save necessary documentation online and file physical employee files
Background checks
Initiate and manage background checks for all new employees in accordance with company procedures and policies
Review background check reports and flag any discrepancies or concerns to P&C for further investigation
Support to perform other relevant pre- onboarding checks and activities where required, e.g. pre- employment medical check, visa check, raising PO and manage background check service invoices
Liaise with third- party background check service providers to ensure timely and accurate reporting
Transversal:
Actively contributes to a great Employee Experience: assist candidates and employees with all the available self- services, assist managers and HR partners in their day- to- day administrative tasks
You will closely work with PPLS Payroll Specialists applying our global Core Model
Contribute and drive Continuous Improvement process by providing feedback on known issues, propose ideas, take initiatives, share best practices
