Purpose of the role
Lead HR activities with a strong focus on KPI/performance management, employee engagement, and C&B/Total Rewards, ensuring a productive, positive, and compliant working environment.
Key Responsibilities
Performance Management & KPI Setup
• Coordinate with department heads to build, review, and update KPI frameworks for all positions.
• Guide managers on setting performance targets aligned with company goals.
• Track KPI performance, consolidate evaluation results, and ensure a fair and transparent appraisal process.
• Propose improvements for the performance management system and reward mechanisms.
• Support linking KPI outcomes with salary review, bonuses, and recognition programs.
Employee Relations & Engagement Activities
• Promote open communication, collaboration, and a friendly working environment.
• Develop and implement engagement initiatives to strengthen teamwork and morale (yearly engagement calendar, team- building, internal events, employee recognition activities, etc.).
• Conduct surveys or informal check- ins to understand employee satisfaction and propose action plans.
• Act as a trusted contact for employee concerns and support conflict resolution in a professional and fair manner.
• Collaborate with the Trade Union to run activities that improve employee well- being and workplace culture.
Compensation, Benefits & Total Rewards
• Ensure compliance with labor laws regarding compensation and contract management.
• Oversee payroll accuracy, allowances, benefits administration, and monthly HR cost control.
• Update salary structures, benefits schemes, and recommend enhancements aligned with company size and market.
• Monitor compensation trends and propose competitive reward programs.
Recruitment & Onboarding
• Manage the full recruitment cycle for staff and junior- level positions.
• Implement an effective onboarding program to help new hires integrate smoothly.
• Work with departments to plan annual headcount and hiring priorities.
Training & Development
• Organize orientation training for new employees.
• Follow annual training plans and maintain proper documentation.
• Coordinate basic skills training and support functional training sessions.
HR Compliance & Administration
• Manage and maintain employee files, contracts, and HR documents.
• Oversee office administration tasks such as supplies, housekeeping, and safety.
• Prepare monthly HR/Admin reports.
• Update HR policies and ensure they are compliant with the labor code.
• Prepare required labor reports and handle interactions with authorities.
