Managing Recruitment and Hiring Process
Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
Establishes and maintains contact with external recruitment sources.
Performs quality control on candidate identification/selection.
Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
Oversees/monitors candidate identification and selection process.
Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
Provides subject matter expertise to property managers regarding selection procedures.
Administering and Educating employee Benefits
Attends unemployment hearings and ensures property is properly represented.
Ensures that department has the available resources on hand to administer employee.
Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
Prepares, audits and distributes unemployment claim activity reports to property management.
Managing employee Development
Uses all available on the job training tools for employees; supervise on- going training initiatives and conducts training, when appropriate.
Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
Ensures employees are cross- trained to support successful daily operations.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Ensures attendance by all new hires and participation of the leadership team in training programs
Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
Maintaining employee Relations
Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi- Property Director of Human Resources.
Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property- wide meetings).
Partners with Loss Prevention to conduct employee accident investigations, as necessary.
Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
Communicates performance expectations in accordance with job descriptions for each position.
Managing Legal and Compliance Practices
Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
Communicates property rules and regulations via the employee handbook.
Ensures medical records are maintained in a separate, secure and confidential medical file.
Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
Oversees the selection/non- selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non- selection and applicants receive status notifications).
Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
