Mô tả công việc
As an Infrastructure Engineer at Swisslog, your key responsibilities are:
Troubleshoot and diagnose highly complex equipment and systems for emergency repairs. Use expertise to lead major equipment rebuilds and guide planned installation of complex systems.
Create and redesign broad technical infrastructure and information systems that define how servers, networks, and storage systems work together to support the needs of the organization and in line with industry best practice and provide a third- line point of escalation for appropriate global infrastructure solutions;
Understand document current- state architecture and design ideal state architecture, and develop plans and solutions to deploy new solutions that meet emerging business needs;
Drive advances in technologies and architectures to increase the value delivered by technology and digital capabilities, either through improvements to the efficiency of the technology environment or through those that reduce the total cost of technology operations;
Conduct complex feasibility studies from a technological and organizational perspective and document findings to complete cost- benefit analysis on implementing changes to business processes, products, or business unit structure;
Implement required security measures, such as firewalls or message encryption, and provide input on their design, monitoring performance to notify security experts of any problems;
Design and implement disaster recovery and contingency plans to protect company data.
Ensure stability and scalability, anticipating capacity growth through careful planning and awareness of trends;
And with functional levels:
Definition, implementation and maintenance of the server and network infrastructure;
On- call duty 24x7;
Definition, implementation and maintenance of monitoring solutions ;
Installation of system patches, upgrades and conduct migration on customer systems (Remote & Onsite);
Conduct regular maintenance and system check including report and recommendations.
Independent troubleshooting (2nd and 3rd level support);
Definition, implementation and maintenance of backup solutions;