Inside Sales Representative

Within the operational targets set by the Head of Sales & Handling (F/GC), the local Manager Sales & Handling (F/GC- G) or local Manager Sales (F/GC- X), the Outside Sales Representative performs the following duties:
Sales and Relationship Management
· Enters into transportation agreements with customers.
· Organizes and performs sales visits including presentations to customers with the aim to market the LCAG product and service portfolio and involves Inside Sales Representative as required.
· Acquires new customers and identifies new business with the help of LCAG sales tools and external sources of information.
· Shaer information about activities, offers, strengths and weaknesses of his customers with Commercial Manager, Inside Sales, Sales (&Handling) Manager and Key Account Management.
· Actively supports the local customer segmentation process.
· Develops and sells customer- oriented logistic solutions in collaboration with the Handling department and the Inside Sales Team.
· (Re- ) Negotiates special rate agreements and LTCs as pe Sales Rule Book considering market developments and customer’s performance.
· Organizes customer events.
· Performs market and account analysis and develops action plans using customer relationship information and internal reports in cooperation with Inside Sales and Commercial Team.
· Creates rate offers, with and without guarantee of transportation.
· Identifies and manages opportunities with existing customers with the goal to negotiate new profitable business focused on long- term or regular business.
· Achieves sales budget targets for assigned accounts.
· Actively pushes the eChannel usage and promotes eAWB.
· Acts as “touch point” for Claims and Complaints and transfers them to Regional Customer Solutions Team (CST), respectively to the Claims departments and/or the accounting team following the process. Promotes the usage of eClaims/Complaints.
· Manages capacity agreements such as LTCs in co- operation with Revenue Management as described in the Sales Rule Book.
· Maintain customer data and captures sales activities in the CRM tool.
General
· Performs all other duties assigned or delegated by supervisors.

Yêu cầu công việc:
- Industry knowledge: Logistics, Sales, Transportation.
- Advance IT knowledge, Proficient Ms Word, Excel, PowerPoint and outlook
- English Required.
- High school and bachelor is required. Master is desired.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-09-18 19:05:03