International Customer Service

Providing guidance and advice for customers about products, nutrition and wellness as trained by the company
Performing other related duties as assigned
Researching and proposing solutions to leverage customer experience
Liaising with other departments to optimize the quality as well as the efficiency of digital marketing
Assisting international customers with orders and after- sale services via email, chat, and social media channels
Resolving issues of inventory and shipments with business partners of the company

Experience in customer services or e- Commerce related jobs is preferable
Good office computer skills
Receptiveness, honesty, patience
Excellent communication and interpersonal skills
Advanced English level, proficiency in written and spoken English (at least 7.0 IELTS overall or equivalent)
Good self- study skills and adaptability
Willingness to broaden knowledge, especially about digital marketing

Annual health check
Visit and funeral flowers for staff’s pass- away parents on both sides
International Children’s Day and Mid- Autumn Festival gifts for staff’s kids.
Gifts for staff with new- born babies
Social Insurance, Health Insurance.
More chances of pay rise within a year
Bonus on Tet, holidays, year- end, 13th- month salary, certificate and rewards for staff with excellent performance.
Salary: 12- 18 million VND / month + high bonus depending on the achievements and ability of the candidate
Benefits pursuant to the company policy. Other benefits will be negotiated during interview.
Opportunities to develop professional skills, ability, ideas and experience
Special treatment for sick staff
Professional, dynamic and open working environment with chances of promotion
Special gifts on birthday, wedding day, Mar 8, Oct 20, Christmas, and Tet holidays
Annual travelling and teambuilding (Vietnam and overseas)

Cập nhật gần nhất lúc: 2024-03-30 04:20:35