Job summary
Builds strong, trusted relationships with internal clients.
The IT Business Analyst is responsible for implementing and continuously improving business processes and performance for projects and platforms as assigned.
Shows leadership in ensuring alignment of business processes and technology use across Aquarium departments.
Manages or participates in multiple projects at one time.
Depending on the scope, assume project management and business analyst roles on project engagements as needed, as agreed upon with the IT Team Leader.
Proactively work with stakeholders to define, analyze, and document requirements for enhancements as well as identify opportunities for new/improved processes.
Core responsibilities
Get/research concepts, and business objectives to provide an effective solution for the customer.
Report directly to the supervisor(s) and project manager if required.
Responsible for closely working with client/product owner to clarify, and analyze the business requirement.
In charge of documents writing of User Requirement Specification, Functional Specification, etc.
Use UML to model the defined features, use cases, system workflow, and other necessary diagrams.
Design the application mock- up/wireframe.
Provide the application manual user and train staff in how to use the new application.
Define the quality attributes, external interfaces, constraints, and other non- functional requirements.
Support in testing, and verifying bugs/issues with Customers.
Serve as an internal point of contact for the development team whenever requirements need to be clarified.
Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
Job requirements
At least 2 years of work experience as an IT Business Analyst role in outsourcing projects.
Good presentation and client relationship skills.
Have basic knowledge of UI/UX.
Work on at least one project in full SDLC (Software Development Life Cycle).
Nice to have
Good skills at using tools such as Draw.io, Visio, Balsamiq, and Figma for business drawing, flows, diagrams, creating mockups, etc.
Have profound knowledge of the software development process, especially software requirement analysis.
Have experience working with some databases (SQL/ MySQL/ Oracle), basic queries, database concepts, data modeling, etc.
Bachelor of IT software or Information Systems or Business.
Proficient in English communication, writing, and reading skills.
Proficient in using Word, Excel, and PowerPoint.
Experience in Web Services (Postman, Swagger) would be an advantage.
Gain experience in UML design.
JIRA uses experience and an Agile mindset.
Good organizational and analytical skills.
Fundamental Business Analysis (BAC) is a plus.
Why you&039;ll love working here:
Company trip per year.
14 days of annual leave.
Total contribution to social insurance based on Net salary.
Full pay during the probation period.
13th- month salary.
Company bonus.
Quarterly team outing budget.
Premium health insurance (PTI).
Monthly exciting parties.
Employee gifts for special occasions such as birthdays, and celebrations.
Attractive salary commensurate with your expected salary and working experience.
Annual health check- ups.
Company address
Ho Chi Minh office:
Unit B3- B4, Floor 16th, International Plaza Building
343, Pham Ngu Lao Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City
Can Tho office:
1st Floor, STS Tower, No. 11B, Hoa Binh Avenue, Tan An Ward, Ninh Kieu District, Can Tho City
Working time:
From Monday to Friday
Can Tho City office (08:00 AM- 05:00 PM)
Ho Chi Minh City office (08:30 AM- 05:30 PM)
**If you are suitable for this role, we will contact you to schedule the interview in the next 7 working days.
