Job summary
Shows leadership in ensuring alignment of business processes and technology use across Aquarium departments.
The IT Business Analyst is responsible for implementing and continuously improving business processes and performance for projects and platforms as assigned.
Proactively work with stakeholders to define, analyze, and document requirements for enhancements as well as identify opportunities for new/improved processes.
Builds strong, trusted relationships with internal clients.
Depending on the scope, assume project management and business analyst roles on project engagements as needed, as agreed upon with the IT Team Leader.
Manages or participates in multiple projects at one time.
Core responsibilities
Support in testing, and verifying bugs/issues with Customers.
Design the application mock- up/wireframe.
Get/research concepts, and business objectives to provide an effective solution for the customer.
Use UML to model the defined features, use cases, system workflow, and other necessary diagrams.
Serve as an internal point of contact for the development team whenever requirements need to be clarified.
Define the quality attributes, external interfaces, constraints, and other non- functional requirements.
In charge of documents writing of User Requirement Specification, Functional Specification, etc.
Report directly to the supervisor(s) and project manager if required.
Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
Provide the application manual user and train staff in how to use the new application.
Responsible for closely working with client/product owner to clarify, and analyze the business requirement.
Job requirements
Good organizational and analytical skills.
Bachelor of IT software or Information Systems or Business.
Have profound knowledge of the software development process, especially software requirement analysis.
Good skills at using tools such as Draw.io, Visio, Balsamiq, and Figma for business drawing, flows, diagrams, creating mockups, etc.
Have experience working with some databases (SQL/ MySQL/ Oracle), basic queries, database concepts, data modeling, etc.
Good presentation and client relationship skills.
Proficient in using Word, Excel, and PowerPoint.
Proficient in English communication, writing, and reading skills.
At least 2 years of work experience as an IT Business Analyst role in outsourcing projects.
Work on at least one project in full SDLC (Software Development Life Cycle).
Gain experience in UML design.
Have basic knowledge of UI/UX.
Nice to have
Experience in Web Services (Postman, Swagger) would be an advantage.
Fundamental Business Analysis (BAC) is a plus.
JIRA uses experience and an Agile mindset.
Why you&039;ll love working here:
Total contribution to social insurance based on Net salary.
Monthly parties.
13th- month salary.
Premium health insurance (PTI).
Company bonus.
Quarterly team outing budget.
Full pay during the probation period.
Company trip per year.
Annual health check- ups.
Employee gifts for special occasions such as birthdays, and celebrations.
14 days of annual leave.
Attractive salary commensurate with your expected salary and working experience.
Company address
Ho Chi Minh office:
Unit B3- B4, Floor 16th, International Plaza Building
343, Pham Ngu Lao Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City
Can Tho office:
1st Floor, STS Tower, No. 11B, Hoa Binh Avenue, Tan An Ward, Ninh Kieu District, Can Tho City
Working time:
Can Tho City office (08:00 AM- 05:00 PM)
Ho Chi Minh City office (08:30 AM- 05:30 PM)
From Monday to Friday
**If you are suitable for this role, we will contact you to schedule the interview in the next 7 working days.
