Job summary
The IT Business Analyst is responsible for implementing and continuously improving business processes and performance for projects and platforms as assigned.
Proactively work with stakeholders to define, analyze, and document requirements for enhancements as well as identify opportunities for new/improved processes.
Builds strong, trusted relationships with internal clients.
Manages or participates in multiple projects at one time.
Shows leadership in ensuring alignment of business processes and technology use across Aquarium departments.
Depending on the scope, assume project management and business analyst roles on project engagements as needed, as agreed upon with the IT Team Leader.
Core responsibilities
Report directly to the supervisor(s) and project manager if required.
Support in testing, and verifying bugs/issues with Customers.
Use UML to model the defined features, use cases, system workflow, and other necessary diagrams.
Serve as an internal point of contact for the development team whenever requirements need to be clarified.
Provide the application manual user and train staff in how to use the new application.
In charge of documents writing of User Requirement Specification, Functional Specification, etc.
Design the application mock- up/wireframe.
Define the quality attributes, external interfaces, constraints, and other non- functional requirements.
Get/research concepts, and business objectives to provide an effective solution for the customer.
Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly.
Responsible for closely working with client/product owner to clarify, and analyze the business requirement.
Job requirements
At least 2 years of experience in the IT Business Analyst role, excluding working experience in ERP projects.
Bachelor of IT software or Information Systems or Business.
Have experience working with some databases (SQL/ MySQL/ Oracle), basic queries, database concepts, data modeling, etc).
Gain experience in UML design.
Work in full SDLC (Software Development Life Cycle) on at least one project.
Have profound knowledge of the software development process, especially software requirement analysis.
Proficient in English communication and writing skills.
Have basic knowledge of UI/UX.
Good skills at using tools such as Draw.io, Visio, Balsamiq, and Figma for business drawing, flows, diagrams, creating mockups, etc.
Proficient in using Word, Excel, and PowerPoint.
Good organizational and analytical skills.
Good presentation and client relationship skills.
Nice to have
Fundamental Business Analysis (BAC) is a plus.
JIRA uses experience and an Agile mindset.
Experience in Web Services (Postman, Swagger) would be an advantage.
Why you&039;ll love working here:
Full pay during the probation period.
Monthly stimulating parties.
Employee gifts for special occasions such as birthdays, and celebrations.
Company trip per year.
14 days of annual leave.
Quarterly team outing budget.
Attractive salary commensurate with your expected salary and working experience.
Annual health check- ups.
Yearly company bonus based on your performance (up to 3 months)
Premium health insurance (PTI).
13th- month salary.
Total contribution to social insurance based on full base salary.
Company address
Ho Chi Minh City office:
Unit B3- B4, Floor 16th, International Plaza Building
343, Pham Ngu Lao Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City
Working time:
Can Tho City office (08:00 AM- 05:00 PM)
Ho Chi Minh City office (08:30 AM- 05:30 PM)
From Monday to Friday
**If you are among the qualified candidates, we will contact you to schedule the interview in the next 7 working days.
