IT Helpdesk

- Train users on how to use IT systems and services.
- Monitor and inventory equipment, software and licenses.
- Troubleshooting computer hardware and software problems.
- Support online meetings via Polycom, MS Teams, Zoom,...
- Install hardware devices (computers, phones, access cards, ...) and software for users.
- Monitor and support users to ensure compliance with regulations on IT and network security policies.
- Other IT jobs.
- Operate audio/visual/IT equipment in meeting rooms.

- Able to communicate in English
- Commitment to confidentiality of all data/system information... in the process of performing the job as detailed description of support work above. (Especially ensure that the information of online/offline meeting contents is not disclosed).
- Minimum 3 years of experience in a similar position.
- Good communication and handle situations quickly
- IT Helpdesk Professional, MCSA, CCNA (or higher) certificates are preferred.
- Good knowledge of: Windows OS, Office 365, mobile devices, computer networks.
- Bachelor’s degree of IT, Computer or related disciplines.
- Good at teamwork

- Fuel allowance, phone (450k/month).
- Free meal, healthy drink and more than that…
- Earnings up to 13 months salary/year (including salary and bonus for personal KPIs)
- Working Time: 8:00 AM – 5:00 PM from Monday – Friday
- Annual travel and general health check
- Social, health & unemployment insurance.
- Rice allowance (47k/serving)
- Productivity bonus added according to the business results of the Company
- Fully welfare regimes according to state regulations

Cập nhật gần nhất lúc: 2024-02-28 21:25:31