IT Helpdesk Ekino Vietnam

Job description

Analyze the issues, propose solutions, and implement them. Main areas of support include servers, PCs, LAN, WAN, Wireless, printers, scanners, projectors, fixed telephones, VOIP and other IT devices.
Manage IT company assets.
Implement IT compliance from Global and Regional guidelines.
Maintain/Backup/Upgrade IT infrastructure and user stations following request from Regional IT team.
Complete other technical tasks assigned by the Management.
Coordinate device procurement processes, including vendor liaison, proposal preparation, manager approvals, order placement, quality assurance, and documentation.
Receive the support requests directly from internal users and provide the support to them.
Setup, install, configure, troubleshooting and ongoing usability of user computers.

Desired Skills and Experience

Minimum 1 year of experience working with networks and IT helpdesk
Bachelor’s degree with a major in Networking and IT Systems

- Mac OS system
- Windows system
- Linux system

Good English in writing and speaking
Good problem- solving and customer- oriented mindset
Knowledge of LAN topologies and architectures

Why ekino?
● Be secured in your mind with employee’s care: private healthcare insurance package, medical check- up, support allowance...
● Clear career path: define your career development with long- term vision.
● High ownership working environment: You will take full responsibility and control of your missions contributing to the team&039;s success.
● Annual performance review & bonus: recognize your efforts and identify development/ improvement needs.
● Great- place- to- work activities (company trip, sport clubs...): enhance teamwork spirit and facilitate your work- life harmony.

Cập nhật gần nhất lúc: 2023-12-30 00:05:26