IT Helpdesk Specialist

Install, manage, and troubleshoot software, hardware, call center and network systems.
Monitor and report daily activities of the systems (healthy daily checklist) to ensure timely detection of system abnormalities.
Ensure the systems and applications are up- to- date and comply with security policies.
Perform additional tasks as departments required.
Allocate and manage accounts for new users and assist with password or login problems.

• 2- 5 years of working experience in IT infrastructures, operations or technical support environment.
• Good knowledge of Window operating system including troubleshooting and system hardening.
• Good knowledge of Microsoft Application Support.
• Practical experience with Hybrid AD.
• Good understanding of TCP/IP, UDP, HTTP, SSL/TLS and DNS
• Intermediate English level

Training will be offered
An employee who works at night (10 PM- 6 AM) will be paid an additional amount of 30% of the normal salary + PVI insurance + 500,000 VND food allowance
Salary at 100% during the probationary period
Activities: Birthday party, Employee engagement activities.
90% contribution of the gross salary to social insurance
20 days leave (12 days of annual leave and 8 days of sick leave)
Full working equipment will be provided Annual Health Checkup

Cập nhật gần nhất lúc: 2025-01-14 17:00:03