IT Helpdesk

Responsibilities:
· Provide technical support to employees, ensuring stable system performance.
· Maintain and update internal IT infrastructure, including servers, LAN/WAN, Wi- Fi, printers, and office devices.
· Coordinate with Group global IT, vendors and service providers for update soft ware, IT equipment and support other requests.
· Manage daily IT operations: hardware, software, network troubleshooting.
· Manage user accounts, access rights, and system security.
· Other jobs as required by line manager/BOD
· Support and maintain ERP, WMS, TMS, CargoWise and other logistics- related systems.
· Propose improvements to IT processes and tools.
· Data backup & recovery: Regularly back up data, test recovery processes, and maintain Disaster Recovery Plan.
· Develop and implement IT policies, management budget, and strategic plans aligned with company goals.
· Provide IT training sessions to staff to improve digital literacy.
· Ensure compliance with personal data protection laws and corporate policies.

· Gender: Male
· Age: 30 to 40 years old
· Ability to build IT roadmap and align with business strategy.
· 2+ years of IT leader experience (preferably candidate worked in JPN company, or logistics, forwarding, or warehousing.)
· Ability to work in group and able to work under high- pressure
· Good written and verbal communication skills in English
· Knowledge of Windows Server, networking, cybersecurity, data protection, and database management.
· Proven experience in IT project management and digital transformation.
· Ability to work hard and takes responsibility
· Bachelor’s degree in Information Technology or related field.
· Certificate of formal IT training programs will be a plus

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2025-10-03 20:15:02