IT Infrastructure & Architecture Administrator ( Microsoft 365 Administrator)

KEY RESPONSIBILITIES
- Maintenance of Infrastructure & Architecture to meet the Service Level Agreement.
- Manage systems in IT Infrastructure & Architecture & ensure the availability of services.
- Implement security controls and best practices to protect IT systems and data.
- Undertake the Project Roll out from VAS Central Office & ensure that the implementation is in alignment with IT Project Governance.
WORK DETAILS
Microsoft 365 Administration
- Automate daily administrative jobs using PowerShell scripts and tools like- Microsoft Power Automate and Power Apps to work more efficiently.
- Develop and enforce security measures for all M365 services, including setting up Multi- Factor Authentication (MFA), data loss prevention (DLP), and advanced threat protection (ATP).
- Improve key Microsoft 365 services like Exchange Online, Teams, SharePoint, and OneDrive to ensure they are always available, perform well, and work smoothly with other systems.
- Make sure that data storage and privacy comply with legal and regulatory requirements, using M365 features to protect student and staff information.
- Help design and implement a strong user management plan that includes setting up, managing, and supporting user accounts, groups, and permissions in Microsoft 365; while making sure it meets the company’s security rules and requirements.
- Use the Microsoft 365 admin center and other monitoring tools to regularly check the health of services, fix issues early, and provide recommendations based on detailed usage and performance reports.
- Be in charge of integrating Microsoft 365 services with existing systems and third- party applications to improve workflow and user experience.
Project Implementation
Lead the implementation of assigned IT projects, ensuring compliance with IT Project Governance.
System Management
Monitor and maintain IT systems to ensure high availability and performance.
IT Service Management
Maintain Infrastructure & Architecture to meet Service Level Agreements (SLAs).
Regularly review and update policies and procedures to ensure compliance with SLAs.
Troubleshoot and resolve system outages, performance issues, and other technical problems.
Provide advanced technical support for Microsoft 365- related issues.
Risk Management
Implement security controls and best practices to protect IT systems and data.
Identify and mitigate risks associated with IT Infrastructure & Architecture.
Continuous Improvement
Recommend and implement improvements to optimize IT Infrastructure & Architecture.
Stay updated with the latest Microsoft Azure and Microsoft 365 features and best practices.
Documentation and Reporting
Prepare regular reports on system performance, project status, and risk management activities.
Regularly update the configuration and operation procedures documentation of IT systems.
Collaboration and Communication
Communicate effectively with stakeholders to understand requirements and provide updates on projects and system status.
Work closely with other team members to ensure seamless integration of systems & complete the projects on duty.

General requirements
• Age : 25- 35 years old
• Qualification: Initial university degree in Information Technology
• Experience :
- Having experience in managing IT projects, especially in Microsoft 365
- Having Microsoft 365 certification is preferred.
- Understand system and network architecture to ensure alignment with enterprise applications
- At least three (03) years of experience in the same position.
- Deep understanding and extensive experience in managing complex infrastructure systems, including Entra ID service, Active Directory, Microsoft Security services (Defender for Endpoint, DLP, etc.), Microsoft 365 services (Teams, SharePoint, OneDrive, Exchange Online, Microsoft Intune, etc.), and analytics and automation services (Power BI, Power Automate, Power Apps, etc.).
• Prioritize: Teamwork spirit, self- motivated
• English: Good comprehension on IT documents, good communicative English
Skill requirements
• Good Communication skill
• Ability to work under pressure and meet deadlines
• Teamworking
• Problem- solving skills
• Customer- Oriented and cool- tempered
Attitude requirements
• Disciplines
• Listening, frankly exchanging
• High sense of responsibility
• Professional & pleasant
• Highly cooperative and respectful for other team members

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Cập nhật gần nhất lúc: 2024-09-17 09:35:02