IT Infrastructure & Operation Executive

ROLES:
This role is part of the IT Infra & Operation team to ensure the smooth operation and stability of our IT infrastructure & Operation. He will be responsible for daily support for all aspects of our IT infrastructure & IT Operation.
RESPONSIBILITIES:
· Troubleshoot and resolve IT infrastructure problems.
· Support daily operations of the IT infrastructure, including network, servers, storage, and cloud environments.
· Solve the IT helpdesk ticket or user support request and commit the SLA to the business.
· Implement and maintain IT systems and tools to support business needs.
· Monitor system performance and identify potential issues before they occur.
· Support other tasks assigned by line manager

· Understanding with IT service management frameworks (e.g., ITIL).
· Ability to work independently and as part of a team.
· Minimum 1 years of experience in IT helpdesk, operation or Infrastructure support.
· Strong understanding of Network, PC, PC installed softwares.
· Bachelor&039;s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
· Proficiency in Microsoft Office Suite and other relevant IT tools.

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-12-31 22:45:03