IT Officer

• Maintain and monitor office network infrastructure, IT security and antivirus tools.
• Perform security updates and build firewalls and other security features, and assessing security practices and procedure
• Handle asset management, maintain inventory, and liaise with vendors.
• Other duties include performing first- level troubleshooting and support for scheduled server backups, system monitoring and reports.
• Implement activities and train employees on information security.
• Monitor networks, databases, and computer systems and create a risk management plan for IT systems.
• Troubleshoot and resolve end- user application issues, maintain and update technical support documentation.
• Provide day- to- day technical support to end users and ensure the smooth running of computers, network devices, and printers.

Must have

• Enthusiastic and willing to learn in a fluid and fast- paced environment
• Minimum 1- 2 years of relevant experience operating in a similar role.
• Knowledge of basic setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points is a plus.
• Experience implementing ISO27001 or have information security certificates is a plus.
• Professional Qualification- Microsoft Certified/CCNA is a plus.
• Ability to cover after- office hours and weekend support if there are any infrastructure issues or activities.
• Knowledge of computer hardware, software, and OS (Windows, Linux and Mac)
• Competent at documenting standard operating procedures and knowledge articles
• Understanding of TCP/IP, IP addressing and LAN technology including switching and routing fundamentals
• Hands- on experience in Windows server administration and basic knowledge in Linux server administration is a plus.
Nice to have
• Passionate in IT technology and wants to make a difference with technology solutions.
• Strong analytical and troubleshooting skills
• Good interpersonal and communication skills to interact effectively at all levels.

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Cập nhật gần nhất lúc: 2024-10-22 17:05:03