Perform additional responsibilities as assigned by the Company in accordance with business needs.
Provide technical support for all IT activities focusing on software systems, applications and user access management to ensure smooth operation and troubleshooting of company IT assets and user environment.
Propose and advise group companies on compliance requirements, conduct regular IT audits, and coordinate with other teams/departments within the company and its group companies to ensure all IT practices meet statutory obligations.
Implement and monitor cyber security measures to protect company information assets through the design and enforcement of data protection policies, access controls, encryption standards, secure storage, and incident response protocols.
Ensure IT operations comply with Vietnamese regulations and global corporate governance standards.
Manage and maintain servers, network equipment (including switches, routers), cloud systems and databases to ensure effective data backup, security patching and performance optimization.
Provide IT and cybersecurity support to other Idemitsu group companies in Vietnam, promoting unified standards and secure collaboration across the group.
Maintain proper documentation and audit trails for system access, software licenses and data protection activities.
Work closely with Global Headquarters (Japan & Singapore) to implement global IT projects, cybersecurity initiatives and system integration efforts.
Develop, implement, and monitor IT security policies and procedures in line with Vietnamese regulations (e.g., Cybersecurity law, Data law, Personal Data Protection law) and group- wide governance standards.
Maintain up- to- date knowledge of regulatory changes, proactively update security frameworks and provide guidance and troubleshooting for IT security issues affecting group companies’ daily operations.
Plan, research and develop new IT solutions, software tools, and digital services to improve business processes, enhance automation, and strengthen data security.
Coordinate and manage IT venders to ensure service quality, cost efficiency and compliance with internal security standards.