IT Support (English Required)

Job Description
- Manage the operation and maintenance of network system servers and IT equipment for NetVAS clients.
- Plan and execute IT infrastructure upgrade projects as needed.
- Provide technical support and troubleshoot issues for end- users regarding hardware, software, and network problems.
- Research and propose new technology solutions to improve IT system efficiency.
- Manage user accounts, access permissions, and information security.
- Perform periodic data backup and recovery.
- Install, configure, and manage Windows operating systems on company computers.

Candidate Requirements
Mandatory English communication skills:
- Proficient in English communication, sufficient to interact and support international clients via email, phone, or in- person.
Experience or knowledge in Office 365:
- Ability to support users in installing, configuring, and troubleshooting issues related to Office 365.
- Preference will be given to candidates with experience working with or a solid understanding of Office 365, including services like Exchange, SharePoint, OneDrive, Teams, and other tools within the Microsoft ecosystem.
1- 2 years of experience:
- Understanding of server structure and operations is a plus.
- Minimum of 6 months to 1 year of experience in IT support or related positions.
- Basic knowledge of network administration, Windows operating systems, and office applications.
Additional Preferences:
- Graduated from IT- related fields such as Information Technology, Computer Science, or equivalent.
- Strong analytical and problem- solving skills.
- High sense of responsibility, willing to work overtime when necessary.
- Proactive, eager to learn, and capable of working independently as well as in a team.
- Willingness to onsite at NetVAS client locations when necessary (not fixed).
- International certifications such as CCNP, MCSE, LPI, VMWARE are a significant advantage.

Benefits
- Opportunities to learn and develop skills in the IT field.
- Bonuses on holidays and Tet according to regulations.
- Salary: 8,000,000- 15,000,000 VND (negotiable based on performance during the interview).
- Professional, dynamic, and friendly working environment.
- Clear promotion opportunities based on performance.
- Social insurance, health insurance, and unemployment insurance according to state regulations.
- Training and skills enhancement.
- Participation in annual team- building and travel activities.

Cập nhật gần nhất lúc: 2024-11-02 11:10:02