IT Support

Receive and respond to IT support requests for hardware, and software issues from users promptly
Manage IT assets (laptops, desktops). Monthly report to manager the current state of IT assets & propose solutions to improve IT asset quality and performance
Monitor and maintain IT hardware & systems and report to IT Manager immediately when issues happen. Proactively suggest to IT Manager solutions to fix future system/network issue or suggest system/network upgrades with reasonable cost
Provide a basic level of support in the IT System (create an account, reset the password, etc)
Troubleshoot hardware, software, and network issues. If issue is out of technical knowledge or lacking system privileged, escalate to higher/senior level immediately
Repair or replace damaged computer hardware
Prepare and set up computers for new employees. Install and configure hardware and software components
Set up, and fix the camera, and access system issues together with other colleagues

BENEFITS

Company events: Family Day, Company Trip, Year- End Party, Sales Achievement Party
Flexible working hours
Salary Review and Bonus
Vehicle purchase with discounts
PVI Healthcare Package
Allowances: Attendance, Transportation
Full social insurance contribution
Subsidy for learning driving licenses and foreign language classes

OTHER INFORMATION

Working hours: 7:30 – 17:30, Mon – Fri
Working Place: No 02, Pho Quang Street, Ward 02, Tan Binh District, Ho Chi Minh City

0- 3 years of experience
Fresh graduates are welcome to apply
Graduate from University or College majoring in IT (hardware, networking, security)
Basic English communication
Preference of those having good communication skills, user support mindset, proactive mindset, good physical health
MS Office

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-12-03 15:55:02