IT Support (IT Helpdesk)Urgent job Chailease International Leasing Co., Ltd

** Helpdesk and asset management (80%)
• Install, configure, and maintain computer hardware, peripherals, and software applications.
• In charge of installing workstations, loading all required software, and supporting the new employee to use their account and PC on their first day in the company.
• Diagnose and troubleshoot hardware, software, and network problems.
• Assist with the setup and configuration of new workstations and laptops.
• Update Monthly IT Reports and labeling, and manage IT assets.
• Monitoring and maintaining all the software, hardware, and other IT equipment.
• Respond to IT ticket requests from employees and resolve issues efficiently.
• Ensure the proper functioning of printers, scanners, and other office equipment.
** Administration (20%)
• Collaborate with the IT team to implement and maintain IT policies, procedures, and security protocols.
• Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Assist in maintaining and upgrading servers, routers, switches, and other network equipment.

• Major: IT or related degrees.
• Fair English communication skills in speaking.
• Good at Windows OS, Office, and troubleshooting skills.
• Communication & problem- solving skills, firm persuasion.
• Having CCNA/MCSA is an advantage.
• Fresh graduate or less than 2 years of experience in a similar position.
** Benefits:
• 13th- month salary, annual salary increase, year- end bonus according to annual performance evaluation.
• Allowance for lunch; phone and computer are provided.
• Attractive salary.
• Working time is only 5 days/week (from Monday to Friday).
• Happy Hour, New Year Party, Lucky Draw, Christmas party, Birthday, watching movies and other entertainment activities.
• Teambuilding level 5*; company sponsored when traveling, sports activities, picnic in groups.
• Company car.
• Besides the statutory insurance, all employees have 24/24 accident and health insurance.

- Lương tháng 13; tăng lương, thưởng hàng năm.

- Bảo hiểm đầy đủ theo quy định; bảo hiểm sức khoẻ và tai nạn cho toàn nhân viên.

- Du lịch 5* trong và ngoài nước hàng năm.

Cập nhật gần nhất lúc: 2024-04-03 12:15:44