Bridgestone is dedicated to "serving society with superior quality." Our mission and values ensure world- class customer service and inspire us to be an outstanding corporate citizen in the communities in which we live and work.
Location: Hanoi, 64, VN
Our engineers push the boundaries of what’s possible to improve performance, safety and quality. Like you, we’re driven to be the best. And it starts with our passion for innovation.
Specialization: Sales – Technical Service and Field Engineering (FE)
Job Summary
Purpose: FE & QA:
- Support for leader / manager by assignment and providing Tech tool and support for sale partners and dealers / customers in region in charge.
- Implement FE & QA works as a member role (Market QA, claim tire handling; support Internal & External training, Family channel (FC) development; Fleet approach/ provide tire&039;s solution), incharge & leading some FE works (Field Test, QA) and in- charge the territory as well >> Contribute to the company&039;s sales strategy, maintain and increase the market share of the BS products.
Responsibilities
PRODUCT PERFORMANCE SURVEY- COMMERCIAL SCRAP SURVEY (MAIN PIC)
- Inspection scrap tires on field & key in data
- Analysis & report
- Making proposal <target/ survey area/ timeline> & preparation
- Communicate with agents to collect scrap tire
Field Test/ Monitoring test:
- Manage cost efficiency, contribute maximize to the Sales by utilizing the test result conveniently.
- Coordinate with group member and other teammates to ensure initial objectives
- Plan, manage the Field/monitoring test work reflect to company strategy: studying, proposal, follow up/manage members implement periodic until finish, final result.
Tech FE common works & support in territory
- Fleet Approach (FA):- Collaborate with Sales team to approach new potential fleets by technical approach to get business, to increase Sales volume and achieve the FA Sales target
- Market information updates: product, customers, market info.
- Handling customer&039;s claim, execute all common works of team (survey, test, sale/dealer support, support in training/family channel (FC) development).
- Implement/provide technical activities/ tire services (solution) during FA and after- sales services (support maintenance tools, tech consulting, training, safety/ valued events, product performance, claim,..) for fleet to maximize the value of the technical FA.
Support for leader, HOD, other units, dept, other assignment
- Willing to receive others assignment & support for leader, HOD in unit works, planning, preparation & improvement- report the progress and result.
- Willing support for other units, depts and visitors upon request.
