Reviewing and updating network diagrams.
Determining root causes and performing full root cause analysis;
Validating documentation accuracy;
Escalating issues appropriately, accurately, and in a timely manner;
Interfacing with other groups to collaborate and support network change work;
Tracking and reporting status on issues and outages;
Identifying all types of network problems, outages, and impact;
Making emergency network and network service changes where necessary;
Updating, maintaining, and following operational/engineering processes and procedures;
Working with service providers to mitigate poor network performance or outages;
Administering network services tools;
Performing network issue investigations including event correlation and forensics;
Managing ticket receipt, updates, escalation, completion, and closeout;
Utilizing and maintaining operational tools to monitor network status and performance;

Experience with Network Acess Control;
Experience with Next Generation firewall;
Experience & Ability to work with open sources solution;
Problem solving skills;
CCNA, CCNP certification or equivalent is an advantage;
Bachelor’s degree in Networking & Infrastructure;
Experience with monitoring tools, ticketing systems, and Reporting tool;
Experience with LAN and WAN networking technologies (VPN, MPLS) in a NOC environment, with exposure to support multiple network platforms in a 24x7x 365 environment;
Teamwork spirit.

Premium health care insurance
Great allowances (lunch, parking, birthday, happy hours....)
Attractive compensation & benefits.
Other benefits as per stated in Vietnamese Labor Law
14 paid days off per year
Work with experienced & strong team.
13th month salary bonus and yearly performance bonus.
Salary review at least one time per year based on employee&039;s performance and contribution.
Outing/team- building activities (company trip , soccer sport, english club, running club,..).
Friendly, dynamic & flexible working environments.

Cập nhật gần nhất lúc: 2024-09-07 13:25:03