Key Account Manager

About ofi
Olam Food Ingredients (OFI) is a global leader offering ‘on- trend’ sustainable, value- added food ingredients & solutions, enabling consumers to enjoy the healthy & indulgent products they love. OFI is a part of the Olam Group, a leading food and agri- business, supplying food ingredients, feed, and fibre to thousands of customers worldwide, ranging from multi- national organizations with world famous brands to small family run businesses. More information about Olam can be found here. OFI was formed in January 2020 as part of the re- organisation of the Olam Group. More information on that can be found here.
About the region
APAC:
The APAC region is the source of many of our ingredients, and we have deep relationships with farmers, supporting many in sustainability programs. At our processing facilities we are helping customers to respond to food and beverage trends across the region which are rapidly evolving. Our insights team tracks market trends to get the most relevant, targeted, and up- to- date consumer preferences. We are seeing unique flavour and color mashups including mocha cheesecake, and sweet and spicy stuffed snacks. With our ability to both source and innovate using our range of complementary ingredients, we can collaborate with our customers to create new, adventurous concepts that tap into these fast- moving trends. ofi in India aims to be the supplier of choice, from sourcing and processing to logistics and marketing.
Overview of the position
We are seeking a Key Account Manager who will execute & manage sales and sales strategy to our Private Label. Successful candidates will sustain and nurture key customer relationships including customer agreements that deliver against internal operating plans and customer expectations.
Key Responsibilities:
· Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
· Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
· Serve as the link of communication between key customers and internal teams.
· Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
· Play an integral part in generating new sales that will turn into long- lasting relationships.
· Acquire a thorough understanding of key customer needs and requirements.
· Ensure the correct products and services are delivered to customers in a timely manner.
· Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

· Good communication, interpersonal & organizational skills Teamwork / aggressive / communication/ Self- driven/ proactive
· Good English
· B2B Food Ingredient Sales/ Business Development/ Account Management
· At least 3 years equivalent work experience
· Good computer skills including Microsoft Office and other business systems

Laptop, Phụ cấp, Xe đưa đón, Đồng phục, Đào tạo, CLB thể thao

Cập nhật gần nhất lúc: 2024-04-03 11:17:26