Kỹ Sư Hạ Tầng CNTT

Designing and deploying enterprise- level hardware and software systems that support the organization’s operations.
Ensure patch deployment on servers, firewalls, network devices, and compliance management are up to date.
Identify & report possible/potential exposures that may lead to fraud/non- compliance. Ensure 100% compliance to IT & business processes & org policies.
Deliver efficiencies by contributing to Global Projects including automation by tracking & completing site- specific actions/projects on time.
Achieving and Maintaining high IT VOC scores.
Keeping abreast of technological advancements and emerging trends in hardware, software, and systems management to inform decision- making about IT infrastructure.
Management of site/accounts SLA, SLO with IT stakeholders, and business operations.
Onboarding New Accounts, managing Ramp Up & Ramp Downs, Account Movements & capturing new client requirements to work with the solutions teams & get IT implemented & manage client visits
Coordinate with the FM team for site- specific requirements related to data center
Creating and maintaining documentation related to the company’s technology systems. This includes things like system configurations, policies and procedures, and troubleshooting guides.
Hands- on handling of IT Ticket resolutions on ITIL- based framework, maintaining systems compliance and audits as per COPC, ISO 27001 ETC. standards & ensuring 100% contract compliance.
Troubleshooting and resolving technical problems as they arise, either independently or in collaboration with other IT professionals & communicating real- time updates to the related team.
Monitoring and maintaining IT infrastructure systems to ensure they remain operational and secure.
Developing disaster recovery plans and procedures in conjunction with other IT professionals.

College/University degree in Information Technology.
Have 2- 5 years of relevant experience in an Enterprise IT Environment.
Certifications: CCNP, VMware Certified Professional (VCP), MCSE, MCA Azure Administrator, MCE Microsoft 365 Enterprise Administrator.
Hands- on experience in Site IT Operations, IT Service Delivery & Shift Management.
Excellent Proven skills in Customer & Client Management, Problem Management, Incident Management, Change Management, RCA & Ticket Analysis.
Hands- on experience on:

Scripting languages such as Bash, and PowerShell;
Virtualization technologies (VMware, Hyper- V);
Data backup and recovery software;
Networking hardware and software such as switches, routers, firewalls, and VPNs;
Storage area networks and storage management systems;
Server operating systems such as Windows, and Linux.
Remote administration software;

Willing to work in night shifts, a 24/7 environment.

Bonuses, gifts for Holidays.
Activities: Birthday party, Employee engagement activities.
Salary: Up to 25 mil (gross).
Insurances followed Vietnamese Labor Law.
Periodical bonus: twice/year.
Promotion opportunities & Salary increase every year.
13th- month salary.

Cập nhật gần nhất lúc: 2024-11-15 06:15:02