[Liobank] - Head of Collection

Analyze and investigate historical data for a better understanding of consumer behavior
Lead the soft collections team
Layout the policies and processes and take actions to encourage timely payments or defaults
Allocation of cases to the team to set collections target, planning and monitoring it regularly
Take action for resolving customer issues

Excellent written as well as verbal communication skills
Fluent English is a strong plus.
The person should have minimum of 3- 4 years of relevant collections experience
Engineer with analytics skills
Ability to manage a team
Native level verbal and written communication skills in Vietnamese.

Cập nhật gần nhất lúc: 2024-06-06 16:50:03