Logistic & Customer Service Coordinator

RESPONSIBILITIES
• Products & Price offering by communication through different channels.
• Utilize SAP to optimize procedures.
• Ensure all supporting documents are accurate, available, and applicable to the customer order/shipment.
• Respond to customers: resolving complaints; providing customer support.
• Ensure communication ways are used effectively.
• Keep logs and records of warehouse stock, executed orders, etc.
• Complete the ad- hoc tasks as required by Line Manager.
• Prepare and review invoices, BL, AWB, HBL, MBL for accuracy.
• Communicate with customer to arrange logistics.
• Prepare accurate reports for upper management.
• Coordinate and monitor shipments. Update ETA/ETD.

PERSONAL SPECS
• Experience with SAP systems and practices preferred.
• Proficiency in using Excel (including Pivot Table; spreadsheets) for data analysis, reporting, and planning.
• Have at least 1 year of experience in Customer Service / Logistics / Supply Chain.
• Intermediate English (4 skills)
• Ability to multi- task, prioritize and manage time effectively.
• Strong communication, problem- solving, and attention to detail.

BENEFIT

Salary & Allowances:
- Annual Leave: will be 12 working days per calendar year, pro- rata for the 1st year of employment, max +7 Annual leave adding.
- Good Insurance added healthcare insurance
- Salary review at least one times per year
- Be provided with high performance laptop and screen
- Competitive income with 100% salary and allowance on probation
- Gift on special occasion

Career Growth
- Opportunity to experience a great workplace where young & world- class talents work together passionately
- Clear and flexible career path
- Very diverse offline and online seminars & workshop provided by company

Working Environment
- Team building, company trip and internal events
- Modern and flexible Agile Office fully equipped with lunch area, open space...
- Learning culture, initiatives and proactive attitude are strongly encouraged at Alchemy Asia

Cập nhật gần nhất lúc: 2024-12-05 14:50:02