Logistics Customer Service Staff

- Check the place and price, based on the nature of the goods and the agent to make the best choice at that time for the agent, then send the ship schedule, cargo information, freight to the agent, if not agree If so, find another option for the shipment..
- Send booking confirmation to the customers.
- Receive and respond when receiving information, booking requests from agents or carriers.
- Report to manager or upper level when required.
- Complete the assigned job when required.
- Contact with shipper for all necessary procedure supports.
- Co- ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,...
- Co- ordinary with internal teams to ensure customer&039;s requirements.
- Contact with shipping lines and customers to solve the trouble case, solve backlog and incidents with the goods.

- Bachelor Degree in Economics, Import/ Export, Logistics, or related fields.
- Sense of urgency, able to prioritize.
- Self- motivated, dedicated and hard working.
- Good sense of customer service and team work.
- Ability to deal with high pressure situation.
- Fluency in English (oral and written).

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-04-30 12:00:27