Logistics Customer Service Staff (Junior - 1 year experience)

Complete the assigned job when required.
Contact with shipping lines and customers to solve the trouble case, solve backlog and incidents with the goods.
Contact with shipper for all necessary procedure supports.
Co- ordinary with internal teams to ensure customer&039;s requirements.
Report to manager or upper level when required.
Co- ordinate with overseas/ national agencies to handle nomination shipments from Vietnam to US/ Canada/ China/ Europe,...
Send booking confirmation to the customers.
Receive and respond when receiving information, booking requests from agents or carriers.
Check the place and price, based on the nature of the goods and the agent to make the best choice at that time for the agent, then send the ship schedule, cargo information, freight to the agent, if not agree If so, find another option for the shipment..

Bachelor Degree in Economics, Import/ Export, Logistics, or related fields.
Sense of urgency, able to prioritize.
Self- motivated, dedicated and hard working.
Good sense of customer service and team work.
Fluency in English (oral and written).
One year experience in logistics field
Ability to deal with high pressure situation.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-06-16 08:05:03