Manager/Expert IT Business Analyst

Job Purpose
- The job holder responsible for application development: directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into requirements for application.
- The job holder responsible for user support: directly support users in daily activities, ensuring users&039; problems are handled as quickly as possible, meeting their business needs.
Key Accountabilities
Reporting and Documenting
- Understand business processes to transform business needs and requirements into documents, process diagrams and wireframes to support product development.
- Analyze, create, validate end- to- end business processes and detail functional specifications for required applications.
- Recommend modification and improvement of business processes and frameworks to operate more efficiently.
- Participate in user testing activities and make documentation and manuals for business.
Research and analysis
- Collect market trends and internal data to conduct business analysis and provide recommendations and improvements to the business unit.
- Develop informative and factual reports that highlight business trends, forecasts and improvement opportunities.
- Stay up to date on technology changes, shifting trends, and analyze internal data sets to provide holistic information to stakeholders.
- Identify and interpret trends and terms from data sets and build forecasts and recommendations based on market information and business data.
Management of stakeholders
- Work with stakeholders to identify opportunities and improve processes by leveraging organizational data to drive business solutions.
- Identify and communicate to stakeholders insights into possible opportunities and obstacles based on collected market data.
Talent development
- Attract, motivate and retain employees at all levels for peak performance.
- Develop and train junior BAs to improve capacity.
- Identify and encourage developments and improvements within the team.

Yêu cầu công việc

Qualifications
- Bachelor&039;s degree or master&039;s degree in engineering or business administration
Work Experience
- Minimum 8 years of relevant experience in financial institutions and 3 years in a management position
- Extensive experience in researching and analyzing market trends and business processes
- Experience working on multiple projects at the same time
- Experience writing SQL queries and using data visualization tools and techniques
- Experience in identifying potential problems and risks by conducting gap analysis, understanding and reviewing criteria
- Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share assessment)
- Experience in Agile Product Development and a good understanding of Agile principles and practices as well as Scrum methodologies
- Experience working in Agile teams to manage digital transformation projects
Foreign language
- English Level 3 or according to TCB&039;s regulations in each period

WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?

Investing over 300 million USD to develop large- scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.
You will grow with Techcombank by having the opportunity to learn from top experts from across the world
Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution

Cập nhật gần nhất lúc: 2024-10-06 18:35:03