Marketing Executive

The jobholder is responsible for supporting the company’s marketing activities and managing the customer relationship process.
Marketing tasks:

Propose marketing plans, keep them updated, and own execution from idea to delivery.
Attend events, gather business insights, and schedule events to support business needs.
Build content plans; write content and work with designers/videographers for visual channels.
Create, review, and edit promotional and informational materials.
Measure and report campaign performance.
Register promotions, assist with relevant paperwork and documentation.
Develop and manage marketing budgets; and prepare summary reports.

CRM tasks:

Create CRM campaign content.
Manage CRM systems and customer platforms.
Handle complaints professionally with empathy and a solution- oriented mindset to strengthen customer relationships.
Support Sales and Service teams when required.
Support managers in planning and implementing CRM strategies.
Receive, record, and follow up on customer requests and complaints until resolved.
Conduct phone surveys.

At least 2- 3 years of marketing- related experience, preferably in a similar industry.
The ability to meet tight deadlines and good time management skills.
Detail and person oriented.
CRM experience is an advantage.
Bachelor’s degree in Marketing, Business Administration, or a related field.
Excellent writing skills.
Teamworking and good communication skills.
Commercial awareness, good analytical skills.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2026-03-13 00:40:03