Monitoring company performance against service level agreements and flagging potential issues.
Attend meetings with clients to build relationships with existing accounts.
Ensuring account managers are aware of changes within merchants.
Communicate to merchants via newsletters and phone conversations.
Conduct business reviews to ensure clients are satisfied with their sales and services.
Liaising with internal departments to ensure merchant and client needs are fulfilled effectively.
Escalate and resolve areas of concern as raised by merchants and clients.
Building and maintaining relationships with merchants and key personnel within.
Approach and secure new merchants to join Got It.
Conduct promotion reviews to ensure clients are satisfied with the campaigns.
Provide ideas and execute the marketing campaign between Got It and the merchant.
Passing leads to the merchant team and following up on progress.
Carrying out merchant satisfaction surveys and reviews.
Work closely with internal teams (Sales, Accounting, CS, PD team).

Cập nhật gần nhất lúc: 2024-10-19 19:15:03