Moderation Team Leader 6 Months Of Experience

Personal traits and self- management skills are required to manage unique risks and a fast- paced work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
Follow communication procedures, guidelines, and policies;
Meet personal/team targets;
Handle clients&039; complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution;
Work with managers about clients&039; feedback;
Supervise team members and be able to arrange or cover members working shifts if necessary;
Keep records of issues/problems for further investigation;
Provide accurate, valid, and complete information by using the right methods/tools;

Self- learning ability and can- do attitude;
Willing to work on roasting shifts, weekends and public holidays.
Able to join immediately;
At least 6 months of experience in leading, managing and coaching a team of at least 15 members. Welcome candidates with leadership experience in school, college, university.
Good command in English;
Proficient skills with office applications
Good at Business Communication;
Familiar with data analysis;
Good interpersonal skills

Salary and Benefits

Paid leave (12 days/year).
Attractive salary and bonus;
Annual health check;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Fantastic internal events;

Working Environment

Training and career development opportunities.
Modern hardware provided by the company (laptop, monitor, etc.);
Free drinks (coffee, tea, etc.);
We work 40 hours per week;
English working environment;
International, fun and professional working environment;

Working time

5 days per week amounting to 40 hours, arranged by the company.
The detailed working hour for each shift is as follows:

Shift 1: 7:00 a.m- 3:00 p.m;
Shift 3: 11:00 p.m- 7:00 a.m or 12:00 a.m- 8:00 a.m;
Shift 2: 3:00 p.m- 11:00 p.m;

Require to work at least 1 shift on weekends and 1 overnight shift.

Cập nhật gần nhất lúc: 2025-07-21 00:45:02