Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
• Sell all facets of the hotel
• Sell and promote hotel in all aspects, with emphasis on Banquet Functions for all meeting and Corporate Groups and all Meetings, Incentive, Conference & Exhibition (MICE).
• To ensure the handover list from HCMC team is clear, raise question for any unclear
• Issue Event Order’s for daily functions at least 5 working days before function, except for Last Minute functions.
• Arrange and chair pre-operation meeting with the operation team for big groups
• Arrange and chair pre-operation meeting with the group organizers and key person from the operation team (Front Office, Reservation, F&B, kitchen, etc.)
• Work closely with the Banquet Department, the F&B and kitchen to ensure complete follow up a function.
• Prepare daily and monthly Banquet Sales Report (business negotiating, business confirmed, and business lost; always aware of the reason of losing business in order to improve for further business opportunities).
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Monitors competitor’s activities and assists in marketing intelligence
• Builds profile within local marketplace through attendance at various events and local marketplace
• Conduct client site inspections
• Entertain clients
• Plan and conduct familiarization tours and site inspections
• Travel when required to promote the hotel and develop potential business
• Monitors existing business and inputs into sales strategy meetings to maximize business
• Grows existing business and establishes and pursues leads which will develop business
• Interfaces with operations on a timely basis
• Work weekends if require
• Initiates and prepares tenders for business
• Assesses sales and marketing data
• Assists with the preparation of new products and services
• Assists in the evaluation of sales and marketing activities
• Analyses sales mix and likely impact on hotel goals
• Implement direction from SSM
• Coordinates with other departments to ensure exact implementation for MICE & GIT business
• Works with superior on manpower planning and management needs
• Works with superior in the preparation and management of the Department’s budget
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire
• Life safety.
• Perform any other duties which may be assigned by the management from time to time.
