Nhân viên chăm sóc khách hàng line Tiếng Anh

Venue:
- QTSC Building 1- No. 14 Street, Tan Chanh Hiep Ward, District 12, Ho Chi Minh City
- Tower 1, OneHub Saigon, Lot C1- 2, D1 Street, Saigon Hi- tech Park, Thu Duc City, Ho Chi Minh City
Job Description:

Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Report immediately serious cases/inconstant situations.
Proactive update information/ knowledge about customer service.
Ensuring a high level of customer service and a positive guest experience.

Graduating from High school or equivalent Majors is an advantage.
At least 6- month experience in Customer Service roles or any relevant ones.
Fluency in English (Speaking, listening, writing, and reading)- working 100% English.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-08-30 19:05:02