Nhân Viên Chăm Sóc Khách Hàng Quốc Tế

Present new products, their benefits and applications to meet customers’ demands;
Travel overseas to participate in international exhibitions; visit prospects and customers; and maintain existing customer relationships;
Follow up with the transaction until products are delivered, received, and paid;
Be a coordinator and translator between customers and factory;
Proactively provide comments and feedback to improve workflow and communication among colleagues and departments.
Guide and arrange factory tours and audits for customers;
Reply to customers’ inquiries via emails, face to face meetings, virtual meetings and phone calls;
Participate in weekly sales meetings to review and discuss challenges and achievements during the week;
In coordination with marketing staff, prepare and attend exhibitions (if any) and trade shows;
Negotiate contracts and pricing agreements while ensuring profitability.
Once receive customers’ complaints, convey to Quality Management Department and co- ordinate to reply and solve the complaints;
Offer products to customers based on their requirements;
To learn about our first- grade and processing capabilities, in addition to becoming familiar with our vast portfolio products. You will spend time training with various departments to learn about and support our export operations. After the onboarding period, you will support the sales team manage the day- to- day operations of key- accounts, and will also be given the opportunity to find new customers within a defined territory/channel;

Excellent presentation skills and competent in using Microsoft Office tools to create professional reports and presentations;
Chinese or Japanese language is preferable;
University degree in foreign trade, marketing, or economics;
Good verbal and written communications skills in English (study abroad is preferred) (Ielts > 6.5);
Work efficiently and effectively as an individual and in teams.
Work experience in sales B2B in Food Industry (advantage);
Good communication and negotiation skills;
Apply with English CV
Available for traveling as necessary;

Having chance to work for worldwide customers and partners;
Gaining clear view of your career path and attractive salary;
Receiving training opportunities including many technical seminars and soft skill training courses;
Competitive salary, all benefits followed Vietnamese labor law, plus 13th- month salary, bonus;
Meal
Annual health check- up;
Having a company car to pick up from Ho Chi Minh;
Company trip at least once per year;

Cập nhật gần nhất lúc: 2024-10-18 06:00:03