* Welcome guests with a friendly attitude;
* Understand Bel&039;s services, culture, and values ​​to convey messages and services to customers;
* Work regularly with the Front Office and Marketing departments to improve customer service;
* Other tasks assigned by superiors;
* Participate with the Front Office, Shift Managers... to resolve customer issues;
* Regularly communicate with customers to learn about customer comments and reviews as well as promptly resolve customer requests and feedback;
* Comply with the company&039;s processes and service quality;

College/University Graduate Certification : Certification in Front Office operation (preferred but not required).. Experience : Preferably in the hospitality industry. Ability to work in a computer based, multi- task environment Fluently in English

As hotel benefit

Cập nhật gần nhất lúc: 2024-08-13 15:40:02