Nhân Viên Chăm Sóc Khách Hàng Ứng Dụng Du Lịch

• Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint, ...
• Providing accurate, valid, and complete information by using the right tools, methods, and processes.
• Ensuring a high level of customer service and a positive guest experience.

Ability to adapt and work well under pressure in a fast- paced environment.
Positive and resilient attitude.
Ability to take ownership and solve problems.
Minimum high school diploma or equivalent.
Fluency in English (Speaking, listening, writing, and reading)- working 100% English.

Work Time: 24/7, 2 days off per week, arranged by team leaders.

Day Shift: 7:00 – 16:00; 9:00 – 18:00; 12:00 – 21:00; 13:00 – 22:00.
Night Shift: 19:00 – 4:00; 20:00 – 5:00; 21:00 – 6:00; 22:00 – 7:00.

Salary

Base salary: 7.500.000vnd/month.
Complexity allowance: 1.000.000vnd/month (If you handle Inbound call).
Meal Allowance: 500.000vnd/month.
Monthly KPI incentive: 900.000 – 1.200.000vnd.

Benefits

14 Annual leave per year.
Annual review.
Global training program.
13th pay salary.
100% English Environment.
Computer provided.

Venue: Tower 1, OneHub Saigon, Lot C1- 2, D1 Street, Saigon Hi- tech Park, Thu Duc City, Ho Chi Minh City, Viet Nam

Cập nhật gần nhất lúc: 2024-02-02 10:40:22